Customer Service Sales
Resume:
Michelle Aguirre
Trabuco Canyon, CA 92679
***********@*********.***
Objective
To work for a company in a part-time capacity where my experience can
contribute to the success of a team.
Summary of Qualifications
. Effectively manage multiple projects simultaneously and prioritize tasks
to meet deadlines.
. Excellent analytical and verbal/written communication skills.
. Able to represent a company with professionalism and confidence.
. Hardworking team player that is also able to work independently.
Professional Experience
Strategic Property Assets, Rancho Santa Margarita, CA
Insurance Analyst Dec 2009 - 2010
Audit of commercial loans for proper liability and property coverage per
direction of Wells Fargo bank, N.A...
InSight Health Corp., Lake Forest, CA
Sr. Treasury Analyst 2008 - Oct 2009
Treasury Analyst 2005 - 2008
. Responsible for the coordination of daily cash management activities
including management of cash for company's daily receipts, disbursements,
transfer of funds and information reporting.
. Reconciliation of companies A/P, Payroll and Refund accounts.
. Oversee administration of positive pay, certification reports, stop
payments, ACH/EFT transactions, tax payments, merchant services, and bank
internet products.
. Administer internal control procedures with regard to authorized
signatories, approvals, processing, and all operators for bank products
and internet access.
. Make daily investment decisions as determined by daily cash flow.
. Maintain solid bank relationships, set up new accounts as needed,
coordinate corporate resolutions for new bank accounts, products, and
signatories, streamline and close bank accounts as needed, review
account analysis and pricing of bank services, research and resolve
transaction errors and service discrepancies.
HemoCue, Inc., Lake Forest, CA
Sr. Account Analyst - 2000 - 2004
. Review new accounts for approval, establish credit limits and terms.
. Oversee all cash management, distributor credit, rebate, and financial
issues.
. Review and process all product, pricing, and shipping credits.
. Weekly sales posting and reporting.
. Audit and update all tax-exempt customer accounts using Vertex system.
Account Analyst - 1998 - 2000
. All cash application to customer accounts and daily bank deposit.
. Customer collections.
. Prepared and suggested accounts for write-offs.
. Reporting of monthly sales statistics.
Customer Service Representative -1997 - 1998
. Monthly sales statistics and analysis.
. Assisted in transitioning a designated distributor territory into a
direct manufacturer territory.
. High volume order entry, product verification, sales support.
Stryker Endoscopy, San Jose, CA
Strategic Sales Financial Representative 1996 - 1997
Primary Liaison between finance, customer service, and credit services to
insure proper accounting and customer service treatment of all non-standard
sales transactions.
. Development of asset management proposals in excess of $500K.
. Monthly reconciliation of asset management accounts.
Credit/Collections Coordinator 1995 - 1996
. Managed DSO at 39 by establishing solid relationships with customers.
. Processed high volume of credit and re-bills to resolve pricing
discrepancies, shipping problems, and incorrect billings.
. Reviewed capital orders for order accuracy and completeness.
Quantitative Credit Services, Irvine, CA
Risk Management Representative 1992- 1994
. Monitor risk levels on approximately 300 to 400 bankcard accounts daily.
. Maintenance/reconciliation of all customer accounts in the division.
. Preparations of credit review, assisting in account chargebacks and fraud
investigation.
Education
Moorpark College, Moorpark, CA 1986-1989
Psychology/Child Development
Contact this candidate