Customer Service Project Manager

James G. Hernandez

***** ***** ******* ****

Lathrop, CA 95330

Hm 209-***-****, Cell 209-***-**** ********@*****.***

EDUCATION

AS, Computer Drafting and Design, GPA: 3.9, ITT Technical Institute,

Lathrop, CA, 2006

AA, History, San Joaquin Delta College, Stockton, CA

COMPUTER SKILLS

AutoCAD 2008, Visio,

MS Office, MS Excel, MS Word

WORK EXPERIENCE

R.B. Welty & Associates Structural & Civil Engineering, Modesto, CA

2005 - 2009

CAD Draftsperson, Structural and Civil Drafting

. Responsibilities include self-directed CAD input, checking,

measurement of existing and proposed conditions, plans, interior &

exterior elevations, sections, details; drafting of working drawings.

. Designed layout for piping, support frames, and mechanical parts (BOM

and project progress reports).

. Designed new products according to client's requirements.

. Assisted on civil engineering projects and civil engineering design

plan review and check.

. Conducted in the field measuring instrument and visual techniques to

ensure conformance.

. Designed and made drawings of new private residences.

. Worked under the precise direction of principal engineer, Felix

Reichmuth, S.E., C.E.

. Worked under project manager in teams with use of ex-refs.

Drafting and Architectural Plan Development, Stockton, CA

2000 - 2008

Independent Contractor

. Architectural drafting (building & housing).

. Collaborated with developers and contractors on architectural plans

for residential homes and remodels.

. Worked with state, city, and county planning departments for permits.

San Joaquin County, Support Services, Duplicating Division, Stockton, CA

2001 - 2005

Office Assistant I

. Operated offset and printing equipment and implemented improvements to

duplicating processes.

. Supervised and trained temporary workers; customer service.

Mark-Ease, Stockton, CA 1994 - 2001

Engraver

. Designed and arranged graphic communications (custom signs) for

production and installation throughout the Western U.S.

. Supervised and trained personnel on use of equipment and installation

processes; customer service.

OTHER

Bilingual in both English and Spanish

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