Sinisa Zinaja
Address: **** *.****** ** *******, IL 60148
Phone: 716-***-****
Email: ******@*****.***
EXPERIENCE
Applications Developer
**/**** - **/**** ***** Bob's Self Storage (Sovrans) Buffalo,
NY
. Utilized ASP classic, Java Script and SQL/Server to develop and maintain
internal web site which are used by IT help desk to track software bugs,
inventory and daily issues for remote stores.
. Developed applications by using Visual Basic.net, Crystal Report, and SQL
Server Report Service 2005 to calculate Customer Care Representative
Performances based on their phone performances and job attendance. Such
recommendations have been used to improve current grading system by
implementing various formulas. Deployment to end users was delivered using
Visual Basic Deployment Packages. All of my reports were accompanied with
charts and instructions. Automation of the current system saved management
40 hours per week.
. Developed and maintained web sites by using Cold Fusion. Created
templates that are run as schedule task. Converted web sites from ASP
classic to Cold Fusion. Worked as part of a team to make database driven
application. Created web sites used by management to depict quarterly
financial reports, monitor employee performances and calculate incentives.
. While working with Cold Fusion I implemented jQuery and Mootols into
company's web sites that improved user interface and overall increased
efficiency.
. Received certifications in Developing and Implementing Web Applications
with Visual C# .NET and Visual Studio .NET and Business Intelligence
Implantation and Maintenance.
Systems Developer
06/2004 - 08/2006 Prism Health Network
Buffalo, NY
. Maintained existing websites by using SQL, ASP, ASP.NET, Macromedia
Studio MX
. Automated existing daily operations by using Visual Basic 6.0, Visual
Basic.net and SQL DTS packages which saved the company time and money
and made employees more efficient
. Incorporated use of Visual Basic with TriZetto (COBOL based program named
RIMS on UNIX platform) to mimic user's entry into the system and to
perform maintenance or correction on existing groups and individual
records.
. Modified an application in COBOL being used as a reporting tool.
. Created advance reports using Crystal Report 8.5. for various
departments, using SQL queries and DTS packages
. Troubleshooting problems with various applications
. Direct involvement with inside departments and outside clients/vendors
Technical Support Specialist
03/2004-06/2004 ClientLogic / Lexmark Buffalo,
NY
. Provided help desk support for Lexmark customers
. Troubleshoot printers, Installed and configured print drivers
. Earned certification in : Lexmark U.S. Technical Support
Computer Operator
04/2002-08/2003 Kaleida Health Buffalo, NY
. Worked with VMS mainframe system
. Performed Daily, Weekly, Monthly, and Batch operation
. Recognized and solving hardware/software problems
. Monitored system performance, managers, instruments, disk space
EDUCATION
SUNY Buffalo State College December 2003
Bachelor of Science in Computer Information System
(IT Scholarship recipient)
COMPUTER SKILLS
Visual Basic.NET, Visual Basic 6.0, ASP, ASP.NET, Visual C#.NET,
SQL, SQL Server Reporting Service 2005, MS Access, MS Excel, Cold
Fusion, Dreamweaver, Fireworks, Java Script, CSS, COBOL, RPG, C
++, Unix, JCL, Cold Fusion