Management Manager
Resume:
Adam Lingerfelt
Seattle, WA ****7
******************@*****.***
Summary Statement/Profile
A well-educated and creative professional, skilled in non-profit
management, program evaluation, development, IT, HR, data analysis,
technical writing, and all aspects of office administration.
Professional Highlights/Work Experience
Unit Manager
Environment Control, Seattle, WA (2010-present)
. Coordinate a staff of 20 employees to provide quality customer
service for 30 Seattle area accounts
. Facilitate new employee training, paperwork, and time keeping
. Participation in weekly management team meetings
. Completion of monthly inspection reports, employee contact logs,
and budget forms
Director of Education and Training
NJS Systems Inc, Mishawaka, IN (2007-2009)
. Directed all executive functions including: HR, operations,
education, training, and finance
. Redesign of education programs in order to encompass multiple and
varied learning styles and the incorporation of new instructional
technologies
. Implemented consultation system of management to increase
profitability and decrease employee turnover 50%
. Data collection, operations and financial reports, payroll
processing, outcome measures and analysis for data-based decision
making
Director
Girls and Boys Town, Orlando, FL (2003-2005)
. Directed 16-bed shelter for homeless youth and manage a support
staff of 24
. Responsible for database, data collection and analysis, and various
financial and BOD reports
. Conducted intake assessments, treatment planning, community linkage
and job training
. Conducted crisis intervention and suicide assessments as needed
Management/Director Trainee
Girls and Boys Town, Omaha, NE
One of six candidates selected from a nationwide pool accepted into
the elite Girls and Boys Town management training program.
Shelter Supervisor
Girls and Boys Town, Orlando, FL
. Supervised 15 youth care staff utilizing a consultation system
model of management
. Effectively managed crisis situations with youth
. Lead goal setting meetings, staff meetings, and con
. Rapidly promoted (within 4 months) to Girls and Boys Town
Administrative Trainee position
Program Director
Florida Council on Compulsive Gambling, Maitland, FL (2002-2003)
. Recruited, trained, and managed a staff of 20 volunteers to support
24 hour Helpline and community programming
. Coordinated fundraising efforts to increase operating and program
budgets
. Managed several grants and Florida Department of Lottery contract
. Collected and analyzed data for monthly state reports
. Developed two new, statewide, youth education and prevention
programs incorporating multimedia
Education
Master's Degree in Public Administration (MPA)
University of Central Florida, Orlando, FL, August 2003
Area of concentration: Non-profit management
Bachelor of Arts Degree
Concentration in Psychology and Social Science.
Bethel College, Mishawaka, IN, May 1997
Presidential Scholarship Recipient
Publications and Professional Achievements
1. Authored 5-year strategic plan for Nap Ford Charter school in
conjunction with the University of Central Florida School of Social
Work (2003)
1. Conducted program evaluations and audits for two non-profit agencies
in Florida
1. Presented program outcome data to the board of Walt Disney securing
Walt Disney as a principle source of funding for Girls and Boys Town
1. Secured grant for FCCG youth education program (2003)
Professional Memberships
American Society for Public Administration (ASPA)
Association of Public Policy Analysis and Management (APPAM)
Section for Public Administration Research (SPAR)
Society for Business Ethics (SBE)
Licenses and Certifications
HTML Level I and II certification.
MS Office, FileMaker Pro, SPSS, Raiser's Edge, Quicken, payroll software,
database programming, Mac applications
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