Manager Customer Service
Resume:
Resume for job consideration
Kathleen (Katie) Lee
Contact Information:
Email: ********@*******.***
************@******.***.***
Phone: 443-***-****
Address: *** ***** ***** *****
Lusby, MD 20657
Education:
B.A. in Fashion Design with minor concentration in Fashion
Merchandising for Marymount University - May 2009
Work Experience:
Chevy's Restaurant - Arlington, VA
Hostess and Waitress
September 2006 - May 2007
Contact: 703-***-****
Old Navy
Customer Service Associate - store 3797, California, MD
June 2007 - November 2008
Responsibilities: providing assistance to customers, handling
customer transactions, working as a team with other store associates to
complete tasks
Acting Leader - store 3797
November 2008 - March 2009
Responsibilities: working as a team with other store leaders to
complete store operational tasks, assist in preparing stores for holiday
operations, managing and over-seeing store associates and insuring proper
procedures were being followed
Pricing and Marketing Specialist - store 3797
March 2009 - December 2009
Responsibilities: primary leader in charge of setting up for
sales and store events, managing and training/developing signage, markdown,
and marketing teams, managing and over-seeing all store associates, working
as a team with other store leaders to ensure proper operation of all store
functions
Contact: Cori Williams-Oler, Store Manager
Operations Manager - store 6035, Waldorf, MD
December 2009 - current
Responsibilities: primary leader in charge of all operational
and back-of-house tasks and procedures for store, training and over-seeing
pricing specialist and related teams, working directly with other store
leaders, associates, and customers to ensure proper operation of all store
functions, managing and over-seeing all store associates as part of
leadership team
Contact: Nancy Catena, Store Manager
Glenmont Design - Silver Spring, MD
Seasonal assistant designer
May 2008 - September 2008
Responsibilities: assisting head designer in evaluating
successes and opportunities of previous seasons' designs, developing new
designs, selecting fabrics and trim, and developing new design concepts.
Assisting in the developing of company relations, evaluating product
shipped from factory and determining adjustments that need to be made,
receiving orders for various clothing businesses and processing shipments.
Contact: Debbie Seabold, Head Designer
******@**************.***
Additional Information and skills:
Passion for children's wear and knitwear design - developed a group
of toddler girl playwear for a senior project
Knowledge and skill in using Adobe Photoshop and Illustrator
Ability to render clothing designs in flat specification format both
by hand and with computer rendering
Beginner knowledge in web-based marketing and developing websites and
web-based marketing
11 years sewing experience, and 5 years pattern making experience
Ability to be very goal oriented and multi-task
Freelancing information:
I am interested in freelancing positions within the fashion design
and merchandising industry. I prefer patternmaking and/or computer
illustration positions, however can perform other jobs, such as clothing or
sample construction, and rendering of technical or specification designs.
Contact this candidate