Project Manager Management

DaiShanie Rosser

*********@*******.***

**** ******** ***** (home) 770-***-****

Douglasville, Georgia 30135 (cell) 770-***-****

PROFESSIONAL SUMMARY

Decisive, action-oriented, and results-focused professional

offering more than 20 years of experience in the financial services

industry with the last 10 years focused on software implementations

and data analysis. Offer outstanding talents in resource leveling,

team building, team consensus, accounting management, developing

project scope, customer relationships, design improvements, and

conducting status meetings and customer reviews. Driven by new

challenges and desire to achieve success in all endeavors.

Immensely enjoy navigating all aspects of complex projects.

Technology Toolkit

SharePoint Excel SQL

Word Visio Access

CAREER SYNOPSIS

Key Accomplishments

Managed teams, equipment, or materials required to accomplish

project activities.

Designed documentation for data analysis of the financial

accounting module.

Managed a Kaizen project under six sigma methodologies for a

document control management department.

Performed extensive data analysis comparing financial institutions

accounting systems.

Performed extensive check imaging software implementations for mid

range financial institutions.

IPS Sendero, Norcross, GA 2005 to 2010

World-recognized leader in technology, education and professional

services for corporate performance management in financial

institutions.

Senior Project Analyst (July 2008 - July 2010)

Managed projects of increasing complexity that consist of

cross-platform and/or cross functional coordination and where

integration between systems and customers is required.

Senior Data Analyst (July 2007 - July 2008)

Performed complex data restructure implementations and

conversions. Trained professional services staff in the areas of

data analysis, custom check writing, quality control and

conversions. Promoted to Senior Project Analyst.

Data Analyst (December 2006 - July 2007)

Prepared financial accounting software/data for implementation at

client site. Identified trends in data setup issues and recommend

product and process improvement. Promoted to Senior Data Analyst.

Technical Client Service Representative (June 2005 - December 2006)

Provide communications and technical support for client services

and problem solving for specific segment of the Fiserv systems or

software. Responsible for problem recognition, isolation,

research, resolution and follow-up.

DAISHANIE ROSSER Page Two *********@*******.***

BANK OF AMERICA., Atlanta, GA 2002 to 2005

Bank of America is one of the world's largest financial

institutions, serving individual consumers, small and middle market

businesses and large corporations with a full range of banking,

investing, asset management and other financial and risk-management

products and services.

Technical Helpline Coordinator (May 2004 - June 2005)

Ensured Internet security, Internet protocol technologies, and

LAN/WAN connectivity. Responsible for problem recognition,

isolation, research, resolution and follow-up. Analyze inquiries

and determine appropriate technical or procedural solutions.

Peripheral Technician (September 2002 - May 2004)

Key member of Document Control Management Systems. Served as

Kaizen Project Leader and implemented Six Sigma principles in daily

operations.

BISYS DOCUMENT SOLUTIONS, Birmingham, AL 2000 to 2002

BISYS supports more than 9,000 financial institutions and

corporate clients with the most comprehensive array of

growth-enabling business solutions available in the financial

services marketplace today.

Field Engineer/Implementation Specialist (2000 - 2002)

Performed conversion activities in accordance with financial

institution requirements and specifications. Provide WebEx,

classroom and onsite training to financial institutions related to

check imaging processing and balancing. QA SQL databases-

wrote/executed queries on SQL databases and tables.

IMAGIC CORPORATION, Marietta, GA 1998 to 2000

An industry leader with more than 15 years in the world of item

processing.

Project Manager (1998 - 2000)

Key member in providing consultation to the client before, during

and after conversions. Developed the project scope of check

imaging implementation and maintained deliverables and timelines

utilizing MS Project. Interpreted client's existing systems and

workflows, through and including the balancing of conversion data.

Created MS Access tables to use during software implementation.

Generated on-site reports using Crystal Report writer.

EDUCATION / CERTIFICATIONS

DeVry University - Atlanta, GA (2006 -2007) Davenport College -

Grand Rapids, Michigan (1988 - 1992)

Contact this candidate