Engineer Technician

Thomas A. Smith **** Swover Creek Road Phone 540-***-****

Edinburg, VA 22824 E-mail *******@*******.***

• B.S. Degree in Electrical Engineering

Highlights of

• Comp TIA A+ (2009) Certification

Qualifications

• Almost 20 years working as the only central office engineer for a local telephone

company that experienced record growth and expansion of services

• Over 3 years of hands-on experience as a central office technician for Verizon

• Experienced in evaluating and purchasing telecommunications equipment for all

size and scope of telephone central office projects

• Computer programming experience in BASIC, Visual Basic, C, and

8086/80386/80486 assembly language

Bachelor of Science, Electrical Engineering

Education

University of Maryland, College Park, MD

Work experience

Information Systems Contractor for Rockingham Memorial Hospital Relocation,

March 2010 -

Harrisonburg, VA

July 2010

Worked as one of four IS personnel contracted by Rockingham Memorial Hospital

through Digerati, LLC to relocate existing PC's and printers to the new campus. Also

imaged, configured hardware, and installed over five hundred new HP Compaq 8000

Elite PC's at the new campus. All PC's were installed on time and under budget at the

new location allowing the entire hospital to move on schedule and without incident.

Central Office Technician, Verizon, Fairfax, VA and surrounding C.O.'s

April 2006 -

Installed, tested, and maintained switching, FIOS, fiber optic, and LAN/WAN systems

October 2009

for the local telecom division of Verizon. Troubleshot and repaired any service affecting

problems that occurred in the central offices. Traveled daily to numerous central offices

in Northern Virginia. Commended by supervisor for being available for overtime and

weekend work.

Warehouse Merger, Ferguson Enterprises, Inc., Front Royal, VA

October 2005 -

Packaged plumbing supplies for shipment to Ferguson stores nationwide. Performed

April 2006

inventory of items to be shipped using a handheld barcode scanner. Trained newly

hired employees. Assisted with warehouse inventory counts and the maintenance of

forklift equipment. Recognized by management as one of the top three mergers.

Inside Plant Engineer, Shenandoah Telephone Company, Edinburg, VA

January 1986 –

Evaluated, engineered, and purchased telecommunications equipment for all central

August, 2005

office projects for almost two decades. Also coordinated installation, test and turn-up

of same equipment.

Provided engineering oversight of telephone switches to ensure sufficiency of line and

trunk equipment to handle ever-growing communication load.

Worked on regulatory issues for company such as Local Number Portability.

Set up Shenandoah County Enhanced-911 system working with county government.

Set up Shenandoah County Wireless Enhanced-911 system in 2003-4 to provide

location coordinates for all wireless 911 calls made within county.

Converted the telephone traffic process from a manual process to an automatic computer

program running on a PC. This program was written in BASIC and then Visual Basic.

It makes use of the mathematics of telephone traffic engineering and has been in use

for over 15 years.

Developed a PC-based alarm system that has been used by company night operators for

over 12 years.

Instrumental in working with company’s Data Processing department to convert

telephone billing format from an obscure format to the industry standard.

Mt. Jackson Lions Club, Member since 1988

Community

Served as President 1991-1992

Involvement

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