Sales Customer Service

Ryan J. FRANKOSKY

****.*********@*****.***/ 908-***-****

I am seeking a challenging position in social services to apply my range of

abilities and people skills to surpass company objectives. I am confident

my experience and my ability to adapt will successfully translate into an

entry level position with potential of growth within the company.

10/07 - Present Turnstyles Ticketing

Senior Sales Representative

Responsible for overseeing customers purchasing tickets to venues and

performances across the country and assuring the financial transactions

ran smoothly. As well as assisting the customers in resolving any

problems,

. Field over one hundred phone calls daily involving ticket transactions

and customer service.

. Train new employees on ticketing systems such as Paciolan, Enterprise,

and Tessitura increasing company productivity and revenue

. Duties include; assisting customers on the phone, training of new

employees, assisting in the overseeing of the work place, and computer

maintenance.

9/05-9/07 Shop Rite

Sales Associate

Responsible for overseeing the sales and stock for the frozen food and

dairy departments and confirming sales ran smooth and the inventory was

optimal and assisted customers in locating products.

. Increased profitable sales by making sure products were full and in

designated areas to be and suggesting products to be ordered.

. Implemented new training techniques increasing sales

. Duties included assisting customers, stocking and ordering products for

the frozen and dairy department, and training new employees.

7/02-7/05 Hi Hills Day Camp

Camp Counselor

Responsible for overseeing twenty to thirty children ranging in age from

eight to twelve years old, along with overseeing children I also planned

events and daily schedules for the children

. Resolved conflicts amongst children in a fair manner

. Organized events, schedules, and games with the children

. Primary duty was to maintain the well being of the children while still

providing a fun and interesting environment for the children.

EDUCATION

Raritan Valley Community College-Branchburg, NJ

Associates Degree in Liberal Arts December 2009

Currently attending Thomas Edison State College pursuing a Bachelor of

Science

in Psychology - expected completion 2011

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