Medical Assistant Manager
Resume:
S. Michelle Alexander
Covington, Georgia 30014
************@*****.***
**/** – Present Self-employed Covington, Georgia
• Owned and operated sole proprietorship
• Providing cleaning and concierge service for residential and small commercial clients.
04/05- 1/07 Office Manager
Northeast Metro Women and Healthcare Center Atlanta, GA
• Select, train and supervise the paraprofessional team
• Ensure quality medical care, exceptional client service and maximum productivity.
• Manage effectively to enable associates to grow and develop professionally within the practice.
• Provide professional, efficient and exceptional client service and ensure all associates do the same. This
includes
• Educating clients about health and wellness, preventive care, hospital services, marketing campaigns, and
other related information.
• Provide effective communication between associates, clients and staff.
04/00 - 03/05 Front Office
Northeast Metro Women and Healthcare Center Atlanta, GA
• Greets patients in polite, prompt, helpful manner and provides any necessary instructions/directions. Informs
nursing staff of patient arrivals.
• Obtains and enters new patient demographics; updates patient information, as necessary, in the computer
system to maintain accuracy for billing.
• Obtains insurance information; may require verification by contacting insurance companies
• Collects all co-pays and balances, as required by office policies. Understands and can apply payments to
balances.
• Reviews all forms for accuracy and completion according to office policies prior to accepting.
• Applies billing codes accurately at check out.
• Schedules return appointments at check out.
• Files charts, demographic forms, HIPAA Acknowledgement forms, etc.
11/96 - 04/00 Medical Assistant
Northeast Metro Women and Healthcare Center Atlanta, GA
• Assist with daily patient flow in areas as needed.
• Gives direct patient care and performs indirect patient care activities under the
direction of a physician.
• Takes appropriate action to maintain a safe and aesthetic environment.
• Performs lab work per physician orders and prepares instrumental equipment for
sterilization.
• Assists physician with examination as required and assists other staff members in
providing patient care.
• Complete all patient information on all forms given by physician and instruct patient
accordingly.
• Responsible for ordering medical supplies according to the department needs.
• Organize follow-up care and instructions for patients with abnormal test results.
• Takes and records vital signs, weigh patients and report results.
Education / Certifications: Devry University 2007
Health Information Technology
In Progress
Georgia Medical Institute 1996
Certified Medical Assistant
Graduate
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