Project Quality Assurance
Resume:
Smriti Chhangani
* **** ***, *** **** City, NY **016 ******.*@*****.***
I am seeking a career in the project management t rack that will permit me to utilize my four
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Objectiv
years of experience in solution implementation and hone my analytical skills while making
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p rudent economic and business decisions.
Four years of planning, managing and implementing Information Technology projects
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Summar
Comprehensive knowledge of Project Life Cycle, Software Development Life Cycle (SDLC),
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y
I terative Software Development Life Cycle Process as per Rational Unified Process (RUP)
Cross-departmental project coordination experience at a tier-one global law firm, spanning a
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variety of technologies including third-party integrations with complex systems and in-house
systems enhancements
Proven experience with tools for change control management and project management
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i nformation systems
Excellent communication and problem solving skills with the ability to assess business
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requirements, create project work plans, and build business relationships with functional
managers and high-level stakeholders
Extensive experience in creating project deliverables, project proposals, and technical and user
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t raining documents
B.S. in Computer Engineering 2004
Educatio
University of North Carolina, Charlotte, NC
n
2010
Candidate for P M P exam
Career History & Accomplishments
2006-Present
Senior PMO Analyst
Debevoise and Plimpton, New York, NY
1. Managed the global implementation of company-wide help desk
i nfrastructure system that increased efficiency, accelerated customer
satisfaction, and slashed error rates
2. Successfully completed rollout of help desk system across six international
offices in six months
3. Developed timelines for project delivery and managed project resources to
ensure successful completion
4. Led a team of eight PMO teammates to strategize and develop the footprint of
business and technology needs by conducting focus interviews with key
stakeholders and facilitating collaborative solution sessions
Monitored project progress, coordinated and communicated regularly with cross-
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functional team members to ensure that functional specifications provided
sufficient information to support their needs
5. Worked with project team to design, engineer, and t ranslate business needs
i nto an efficient software system solution
6. Collaborated and liaised with software system developers and third party
vendors to ensure adherence to all agreed-upon standards and methodologies
7. Managed and assisted both the QA and UAT teams to accomplish timely
release objectives
8. Documented policies and procedures and conduct product t raining for
department if deemed necessary
1. Presented weekly / monthly project status reports describing the project
a rrival time (ETA) and the impact of issues and change requests on the
p roject plan
Played a key role in the planning and implementation of system enhancements and
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m igrations
Conducted workflow, process diagram, and gap analyses to derive requirements for
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existing system enhancements
Functioned as the primary liaison between the business line, operations, and the
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technical areas throughout the project cycle
Interacted with the QA team to investigate and resolve production issues
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1. Conducted project-related presentations and provided reports to upper
management
2005-2006
Business Analyst
Technology Ventures, Mclean, Virginia
9. Member of Product Development team, managing software version releases,
quality assurance, requirements gathering, and testing
10. Analyzed and implemented project goals, specifications, and requirements
during the software pre-testing phase using IBM RequisitePro software
11. Presented weekly / monthly project status reports describing the project
a rrival time (ETA) and the impact of issues and change requests on the
p roject plan
12. Developed, installed, and debugged Technology Ventures proprietary
healthcare industry software
13. Maintained and ensured compliance with corporate Software Development
L ife Cycle (SDLC) policies and standards
14. Designed and developed use cases, activity diagrams, class diagrams, and
sequence diagrams using UML
P rogrammer Analyst 2004-2005
University of Pittsburgh, Pittsburgh, Pennsylvania
15. Implemented TCP/IP socket-based communication between local workstations
and remote servers
16. Modularized and optimized existing application using C++ Standard
Template Library architecture
Systems
Technica
W indows XP/Vista/7 administration, U N IX, Solaris
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L anguages
Skills
O racle, SQL, JAVA, C++, M ic rosoft Visual Studio, MAT LAB, H T M L, P H P
B usiness Tools
I B M Rational Requisite P ro, Rational Rose, MS Visio, MS P roject, MS
O ffice
V ice P resident of I ndia Club of University North Carolina at Charlotte
Activitie
M ember of Golden Key Honor Society, Alpha Lambda Delta National Honor
s
Society, Society of Women Engineering
U NC Rep for United I ndian Student Association
Volunteer activities - AI DS Walk, P residential elections (2000), Festival of
I ndia at Charlotte
Referenc Available upon request
es
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