Sales Customer Service
Resume:
Carlos M. Noriega
Dumont, New Jersey 07628
**********@*****.***
Summary
Seasoned financial services sales professional with significant leadership
experience in all aspects of annuities. Demonstrated track record of
exceeding business targets and producing impressive results in a series of
business building missions. Broad experience in developing and leading
high performance teams, in dynamic and changing environments, and driving
passion for delivering unparalleled customer service throughout the
organization. Highly effective public speaker.
PROFESSIONAL EXPERIENCE
HSW DISTRIBUTORS LLC, Addison, TX 2009 - Present
Vice President / Partner
Launched start up wholesale distribution company targeting high net worth
investors focused on alternative investments.
. Primary responsibilities include marketing, technology and sales support
AXA EQUITABLE, New York, NY 2008 - 2009
Assistant Vice President, Institutional Annuity Sales
Promoted to multi-faceted role which included launching a sales support
infrastructure, direct financial planning and acquisition of institutional
sales clients.
. Surpassed goals through successful cold-calling of Fortune 500 companies
. Generated revenue by successfully conducting informative client
retirement seminars, consultations, and presenting strategic plans and
products to meet clients' financial needs
AXA DISTRIBUTORS LLC, New York, NY 2006 - 2008
Sales Desk Manager
Managed two teams of 12-14 internal wholesalers and through daily coaching,
territory management training and call review sessions, significantly
improved productivity.
. Facilitated direct sales with clients and financial advisors with high
close rate
. Attended various sales conferences (motivational speakers, best
practices, advanced sales techniques) to remain competitive in the market
. Coached staff in advanced sales ideas, prospecting and estate planning
techniques
Internal Wholesaler (2005 - 2006)
Successfully managed a $100M+ territory.
. Inherited territory that was 25% below goal and through hard work and
innovative sales ideas drove the territory to exceed goal by year end
GAIN CAPITAL, Warren, NJ 2004 - 2005
Foreign Currency Sales Desk
. Conducted outbound call campaign to prospective clients to generate new
sales
. Responded to client inquiries regarding trading, sales, new accounts and
market analysis
. Monitored and reported on client and firm positions, P&L, and profit
opportunities
WEICHERT REALTORS, Jersey City, NJ 2003 - 2004
Real Estate Sales Agent
. Successful direct client sales of commercial and residential real estate
. Presented unique solutions to small and large groups of clients
CHARLES SCHWAB CAPITAL MARKETS, Jersey City, NJ 2000 - 2002
Market Maker
. Profitably positioned Firm inventory versus institutional and retail
order flow in a high-pressure trading environment
. Independently managed entire equity portfolio and reported profit
opportunities to institutional sales desk
EDUCATION
Bachelor's Degree, Psychology, William Paterson University, Wayne, NJ, 1998
PROFESSIONAL DEVELOPMENT
Certified Financial Planner, Targeted Completion: 2011,
American College, Bryn Mawr, PA
Retirement Planning Specialist Certification,
Wharton Business School, Philadelphia, PA, 2009
SKILLS
Strong PC skills
LICENSES
Series 7, 24, 63 and 65
Life Insurance licensed in all 50 states
LANGUAGES
Fluent in Spanish, oral and written
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