Customer Service Representative
Resume:
GLEN A. MAYERS
***** ***********, ******, ** *****
Email: ******@******.***
Skills Profile
. Backup Shipping & Receiving Manager . Hi-Lo Driver
. Safety-oriented . Inventory Audits
. Dependable, team-oriented, conscientious, and professional
. Successfully trained associates on lathe machines in manufacturing
environment.
Employment
American Axle & Manufacturing
1840 Holbrook Detroit, MI 48212
February 1995 - December 2008
Served in the following capacities:
Quality Technician: Gaged parts, maintained quality parts, as defined by
specifications, made size adjustments, and solved minor problems with
Saginaw,
Werth, New Britain, and Olfosson lathes with Fanuc and Allen Bradley
controllers.
Job Setter: Performed set-up, size adjustments, changeover,
troubleshooting, and
assisted other operators.
Template Turn Operator: Performed set-up and changeover of machine and
gages, gaged parts, changed tooling and made minor adjustments of machine.
Drill Operator: Responsible for setting up drills and various tooling,
Changing tools, Snyder type drill centers.
Gear Cutter Operator: Loaded/unloaded parts, gaged parts, inspected parts,
made mid-level adjustments and minor repairs on R&B and Snyder drill
centers.
Office Depot
Gratiot Ave., Roseville, MI 48066
May 1994 - February 1995
Hi-lo Driver: Loaded/unloaded trucks, moved stock into appropriate storage
areas.
Display Builder: Built all seasonal items and furniture.
Cashier: Served customers and conducted sales transactions.
Backup Shipping and Receiving Manager: Loaded/unloaded trucks, checked
inventory, and handled shipping invoicing procedures. Participated in
yearly inventory audit.
Customer Service Representative/Stocker: Assisted customers with their
purchases and answered questions about products. Stocked merchandise and
replenished products on shelves. Filled faxed orders for customers when
needed.
GLEN A. MAYERS
31020 Eveningside, Fraser, MI 48026
Email: ******@******.***
Source Club
Utica Rd., Fraser, MI 48026
November 1992 - January 1994
Hi-lo Driver: Loaded/unloaded freezer/ cooler stock into appropriate
storage areas. Loaded items into their respective storage area.
Customer Service Representative/Cooler/Freezer Stocker: Stock and replenish
freezer and cooler products. Assisted customers with their purchases and
answered questions about products. Participated in yearly inventory audit.
Filled faxed customer orders when needed.
Education
Macomb Community College, Warren Michigan
Associate's Degree in General Studies 2010
Skill Specific Certificate in C++ Programming 2010
Skill Specific Certificate in Database Programming 2010
Completed courses 2010:
. Java I
. Technical Business & Project Management
. Building Web Solutions with ASP.NET
Completed courses:
. Introduction to Web Programming . Business Communication
. Introduction to Program Design & Development . Algebra
. Computer & Information Processing Principles . Machine Theory
II
. EDM RAM/WIRE G&M Programming & Machining
. CNC Mill G&M Programming & Machining . Drafting Essentials
. CNC Lathe G&M Programming & Machining . Machine Tool Theory I
. Mathematics: Shop Arithmetic .2D MastercamX2
. Feeds, Speed, and Adv. Tooling . 3D Cimatron
. Robotics- April 1996 . Basic Hydraulics- April 1994
Henry Ford Community College, Dearborn, Michigan
Pre-Apprentice Course- Completed in 1997
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