Customer Service Years Experience
Resume:
Derek J. Short *****.******@**.****.***
**** ********* ****, ******, **** 43607
Objective: Seeking a position as an Administrative Specialist
Summary of qualifications
Currently maintains an Active US Government Secret Security Clearance. Two
years experience in Office Administration and two years experience as an
Human Resource Specialist.
Type over 50 WPM and proficient in all MS Office Products.
Have a valid U.S. Ohio Driver's license.
Customer service skills involved working with people of diverse cultures
and backgrounds.
EXPERIENCE
US Army Administrative Specialist Orlando, Florida
February 2009 - December 2009
Primary aide to the 689th Engineering Company Unit Administrator, tasked
with updating and tracking the training status of personnel. Relayed
information and orders to personnel through mail, email, and telephone.
Maintained the filing system of unit personnel in accordance with the Army
Records Information Management System.
Other duties include updating personnel emergency and insurance data and
troubleshooting vehicle radio sets.
US Army Administrative Specialist Fort Lewis, Washington
February 2007 - October 2008
Provided administrative support and guidance for the 6th Military Police
Brigade with four subordinate personnel offices servicing over 400
geographically dispersed personnel across the western United States and
East Asia.
Created and implemented standard operating procedures that streamlined
processing of personnel actions between subordinate offices and supporting
agencies.
US Army Human Resource Specialist Camp Redcloud, Korea
January 2005 - January 2007
Conducted the monthly promotion boards for the Special Troops Battalion,
2nd Infantry Division.
Ran training monthly sessions for HR personnel on processing Department of
the Army and Department of Defense personnel actions and requests.
EDUCATION
University of Toledo: Enrolled in the Computer Networking Administration
Program, 60 Semester Hours
Central Texas College: 6 Semester Hours in Business Administration and
Marketing
Strayer University: 9 Clock Hours, Network Information Management Program
Administrative Specialist Course, US Army Adjutant General School, South
Carolina
Signal Support Specialist, BT Collins Information and Technology Center,
Sacramento, California
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