Customer Service Manager

Michael Solliday

OBJECTIVE

Seeking a position in purchasing, inventory management and customer service by utilizing skills in inventory control, and bill of

materials.

QUALIFICATIONS

Shopping for the best price to save the company money.

Ability to solve inventory problems and correct them in a computer system to prevent reoccurrence.

Seven years of warehouse management experience. Demonstrated successes with customer service, repairs, shipping,

receiving, and inventory control.

Energetic and self-motivated team player/builder effectively handling high stress environments while exceeding goals and

objectives.

Dedicated employee; demonstrated through dependability, punctuality and willingness to succeed.

EXPERIENCE

2005-Present Gleason Industrial Products Goshen, IN

Material Manager

Purchasing by shopping for the best price and lead time. Therefore saving the company more than $150,000.00 in 2010.

Bill of material processing and confirming correct material is pulling.

Inventory control

Cycle count & adjust inventory as needed.

Break down production receipt levels for better inventory control.

Assist other plants with their bill of materials.

Monitor purchasing requirements using MRP system.

Negotiated purchases for multiple plants.

2010 Physical inventory produced a gain of .7% Against a 5.5 million dollar inventory.

2004-2005 Supreme Corporation Goshen, IN

Assistant Material Manager

Provide the assembly line with parts and tools to build the trucks.

Order and locate parts for the assembly line using the AS400/win5.5.

Receive and store all special customer supplied product.

Cycle count all inventory on a daily basis.

Reorganized warehouse to assist the line in running more effectively.

Our plant received an accommodation for having an annual inventory so close to perfect.

1997-2004 Neff Engineering South Bend, IN

Warehouse Supervisor

Rapidly picked up on new technologies and techniques. Used AS400/mincron system and then learned the Prelude system.

Prepared all bills of lading, certificates of origin and customs documents.

Reorganized warehouse with alpha-numeric system which allowed for more effective use.

Managed warehouse operations and staff to obtain decreased number of errors.

Repaired a variety of hydraulic, pneumatic, and electrical equipment.

Controlled inventory and checked counts daily. Stocked parts and cataloged items in database. Assisted in retrieving items

for orders.

EDUCATION

Indiana University

Bachelors of Liberal Arts, 1993

Concentrations in Business Management

CERTIFICATIONS

Basic hydraulics

Forklift driver

REFERENCES

Available upon request

E-mail: *********@*****.***

530 S. Vail Ave, Arlington Heights, IL 60005 574-***-****

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