Mallika Singh
**** **** ****, ***. ***, Houston – 77056, USA • *******.***@*****.*** • +1-713-***-****
EDUCATION
Jawaharlal Nehru University
Bachelor of Arts (Honours) May 1998
PROFESSIONAL EXPERIENCE
Telstra Ltd. Melbourne, Australia
Document Controller / Site Acquisition Specialist Jan ’06 – Current
Telstra Ltd. is Australia's leading telecommunications and information services company offering a full range of
telecommunications services with annual sales revenue of $25.4 billion.
Managed wireless projects administration and document control activities while working with diverse stakeholders
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including Engineering, Supply and external contractors.
Co ordinated site acquisition plans with project team members and contractors including leasing, zoning,
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environmental compliance and construction requirements.
Lead the standardization of document control processes for the wireless division including all contractors to ensure
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consistency with project requirements.
Conducted regular audits of controlled document processes to ensure compliance to records management
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standards.
Prepared customized reports on project status, key milestones and KPIs for review by senior management.
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Provided training and mentoring on best practices for document control to contractors and other document control
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officers on the project.
Pro actively contributed to improvements in work methods and techniques of document control and general
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administration.
Department of Infrastructure – Government of Victoria Melbourne, Australia
Document Controller / Project Administrator June ’04 – Dec’05
The Department of Infrastructure is an Institution that assists the Government to promote, evaluate, plan and invest in
infrastructure projects in the state of Victoria Australia.
Provided administration and document control support to Project Teams including correspondence produced for
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senior management.
Co ordinated the distribution and tracking of design drawings, reports, plans and related technical documentation
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received by the project team for review in line with correspondence procedures.
Assisted the Project Team in the preparation of reports, presentations and related correspondence and
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documentation.
Liaised with clients and representatives of other organizations in relation to enquiries on project related activities.
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Co ordinated ‘Freedom of Information’ requests requirements under the guidance of the Lead Project Manager.
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Developed, implemented and maintained filing procedures and office systems including correspondence and
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records management systems.
Honda Cars Ltd. New Delhi, India
Nov. ‘98 – Nov. ‘03
Senior Officer – Business Administration
Honda is a leading manufacturer of products ranging from small general purpose engines and scooters to specialty
sports cars.
Provided business administration assistance to the Vice President and senior level expatriates at meetings and
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technical conventions.
Prepared and documented business performance reports for review by senior management and Honda – Japan.
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Communicated with Head Office – Japan on a regular basis regarding various issues involving technical training
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and new model development.
Developed and documented the technical and overseas training process flowcharts for the manufacturing division
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which facilitated the organising and co ordination of both internal and external training courses.
Appointed member of core team responsible for co ordinating ISO 9000 & 14001 certification activities.
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SKILLS
Computer: Proficient in word, excel and PowerPoint.
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