Customer Service Manager

*** ****** #* . ******, *****

Phone 956-***-****

David Edward Waller

Objective

Build a long lasting career with a stable and

reputable company that lead to new goals and

skills. Allowing for the contribution of customer

service, communication, and project management

skills proven by over 12 years of successful,

profitable self-employment.

Profile

Motivated business professional with multiple

skills and a successful tract record of profitable

small business ownership. Talent for quickly

mastering projects and sales goals. Diplomatic and

tactful with professionals and non-professionals at

all levels and cultures. Accustomed to handling

numerous clients and developing long lasting

relationships with clients from which a strong

referral basis was obtained. Multitask oriented

able to work long hours during stressful situations

and completing goals or projects in a timely manor

with 100% customer satisfaction. Strong and

independent work with little or supervision.

Flexible and versatile-able to maintain a sense of

humor under pressure. Poised and competent with

demonstrated ability to easily transcend cultural

differences. Thrive in deadline-driven

environments. Excellent team building skills.

Professional Experience

CUSTOMER SERVICE/MARKETING/PROBLEM SOLVING

Oversee operations and provide impeccable customer

service and satisfaction.

Built a clientele supported by a 60% referral

basis.

Developed marketing plans for business.

Launched a thriving private practice, building

revenue from $0 to over $500K in the first 30

months with minimal overhead.

Supervised and worked together with employees to

achieve goals and tight deadlines.

Employment History

Level1 Construction-Laredo Texas Owner/General

Contractor

No Limit- Laredo Texas Owner

Alamo Bail Bonds- Laredo Texas Office Manager

Education

United High School class of 1994- Laredo Texas

Laredo Community College Associate in Arts- Laredo

Texas

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