Violet Hall
**** **** ******, ********, ** *****
***************@*****.*** * 443-***-****
Summary of Qualifications
* 7 years Staffing/Human Resource Experience
* Adept at Microsoft Office Suites, Kronos, Powerpoint, Peoplesoft,
STAR, Care first Direct, QuickBooks
* Software Programs: M-Files, Generations, Webmd, Benchmark, EMR,
Nterprise, Allscripts, Medical Mastermind
* Software Programs: EPIC, IDX, Groupwise,
* Medical Billing Programs: Third Party billing, HCPCS, ICD9, CPT
* Knowledge of medical terminology
* Knowledge of Macintosh Software
Professional Experience
Harmony Hall Assisted Living Caregiver
03/2010 to 08/2010
* Assisting elderly with daily activities & taking vital signs
* Answering phones, filing, processing mail, typing of reports
* Making activity, appointments & transportation arrangements
* Reporting any changes in residents conditions
* Assisting residents with feeding
Summit Park Health and Rehabilitation Center Staffing Coordinator/HR
Assistant
04/2008 to 04/2009
* Responsible for licensing and COMAR regulations
* Verifies patient census, handles labor management reports HR
Assistant: drug screens, interviewing potential employees,
handling worker's compensation and union related issues,
terminations, suspensions, new hire paperwork, EEOC and all
other HR related issues
* Establishes staffing patterns and posting employee schedules
* Assure adequate staffing for all units based on daily staffing
guide.
* Prepares master scheduling plans and oversees monthly/daily unit
work schedules to ensure optimal staffing
* Monitors absences and tardiness of staff. Reports concerns to
the Director of Nursing
* Assisting on the sales & marketing team
Occupational Medical Services Medical Secretary
12/2005 to 07/2007
* Kept doctors' schedules for personal and business trips,
conference scheduling and meetings
* Kept doctors' agenda, responding to doctor/patient inquiries
* Accounts Receivable and Accounts Payable
* Contact of drug representatives, bank runs
* On sales & marketing team
Johns Hopkins Medical Secretary/Billing
08/2003 to 12/2005
* Answering multi-line phone system, data entry, filing, customer
service
* Scheduling appointments, processing mail, verifying insurance
information
* Registration of patients, processing co-payments for patients
* Accounts receivable and Accounts payable
* Getting new patient identification numbers
St. Paul & Biddle Medical Associates Front Desk Manager
08/2003 to 08/2004
* Answering multi-line phones, data entry, scheduling
appointments, processing mail
* Staffing/Payroll
* Retrieving patients' files, Retrieval of medical information
from other doctors'
* Setting up referral appointments, obtaining pre-authorization
through insurance companies
* Billing and Collections, worker's compensation claims
Cranberry Cottage Assisted Living Resident Care Manager
02/1998 to 02/2003
* Assisting elderly with daily activities
* Answering phones, filing, processing mail, typing of reports,
* Making activity, appointments & transportation arrangements
* Assisting with self administrating medication
* Payroll, timekeeping and scheduling staff
Other Skills and Accomplishments
* Community College of Baltimore County -Business Administration &
Medical Billing & Coding
11/2008-08/2010