Customer Service Manager
Resume:
N ichalous Steele
Mobile Phone: 912-***-****
Secondary Phone: 904-***-****
E mail: *********@*******.***
OBJECT I V E
I strive to inspire myself and others, too lift and provide the professional tools for growth
and change of individuals and the organization throughout my life in the Jacksonville area.
My goals are to increase your performance capabilities to maintain a steady respect for
my fellow co workers and provide excellent customer service in house as well as outside
costumers. I believe it is important to be a leader and project a strong team player
attitude. Actions speak louder than words as a positive attitude is contagious and crucial
trait to have in the work area. I wish to find an organization with similar values as we can
collectively grow from a personal and business standpoint.
I urge your organization to conceder myself as a future team member as I make it my
personal promise to push myself every day to achieve excellence and be a productive
employee.
WORK EXPER I E NCE
Facility Operations Tech.
January 2007 May 2010
Citizens Property Insurance Corporation 32246, Jacksonville, FL
Insurance
Daily accomplishments (Maintain facility operations) Weekly generator maintenance and
checks Paint and patch work on interior and exterior walls plumb work on facility
restrooms and sinks Maintaining lighting (VIA) changing ballast and lamps in drop ceiling
fixtures Electrical work on light switches and (plug in) receptacle trouble shoot and
repair office equipment including coffee makers, refrigerator's, door closures, office chairs
and cubical product efficient in space planning and cube construction. identify future
physical and structural issues from a facility standpoint. collaborate with members from
all departments including upper management. Responsible for room set up and
configuration for facility functions.(Training,Meetings,Recreational events) Trouble shoot
A/C equipment and repair in some incidences. Fluent in Microsoft office, word, excel,
and remote A/C systems (VIA) TAC and Zonex Installation of desktop computers and
laptops perform general maintenance and log all performed duties on company vehicles
maintained 3 buildings in the greater Jacksonville area (often performing duties between
all 3 areas in the same business day) Track all work (via) CAFM program
E DUCAT IO N
Some College Coursework Completed, Fire Protection and Safety Technology, 2001 I have
not graduated
Ohio State Fire Academy/ Toledo University 44432
I have attended the Ohio state fire academy and graduated the firefighter A and B
classes. I then attended the University of Toledo in Ohio for fire science. I had attended
college for over a year until my mother fell sick. I had to resin due to the fact I relocated to
my mother’s home to provide her with care.
CERT I F ICAT IO N
Fi refighter A-B Fi rst responder
2001
Ohio state fire academy
This cert. has expired however I included this to show I have completed the classes in
2001
SK I L LS
Strong Communication Skills
Support team work
Exceptional organization skills
Able to make on the fly
decisions
Fast learner
L ANGUAGES
English
REF ERENCES
David Snyder
Manager payroll and benefits Citizens Property Insurance Corporation
*****.******@***********.***
Professional
K a ri Brown
Corporate training coordinator Citizens Property Insurance Corporation
****.*****@***********.***
Professional
Chad Cason
Master Electrician Miller Electric Company
Professional
David He rnandez
EOC manager Citizens Property Insurance Corporation
*****.*********@***********.***
Professional
Chris Baker
HV/AC Tech. W.W. Gay
Personal
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