Customer Service Administrative Assistant

Location:

Posted:

June 16, 2010

Veronica M. Price

Detroit, MI 48203

************@*****.***

OBJECTIVE

To obtain a position where my experience and excellent people skills will enhance the quality of any company or

organization. This position should also offer growth and advancement opportunities.

SKILLS AND ABILITIES

Administrative Assistant

• Performed supportive tasks such as:

• Proofreading {client documents, invoices, emails, etc.}. Balance sheets of supportive services.

• Collect information to assist clients.

• Filed and maintained records.

• Transmitted information and documents of clients using computer, mail, email, and facsimile machine.

Receptionist

• Greet persons entering establishment, determine nature and purpose of visit, direct and escort customers to

specific destinations.

• Provide information about the establishment such as location of departments, offices, employees within the

company, and services that are provided.

• Operate telephone switchboard, screen and forward calls, take messages,and schedule

appointments.Recieve records and receipts for services.

• Stored completed documents in computer using Microsoft office. Excel,word,publisher and power point.

• Utilized general office machines: fax, copy, and electronic postage machine.

• Knowledge and principles of how to provide great customer service.

EMPLOYMENT HISTORY

Empolyment Services/Administrative Ass., 12/2008 09/2009

Michigan Works, Highland Park, MI

Receptionist, 11/2007 09/2008

John D. Dingell V.A. Hospital, Detroit, MI

Receptionist, 12/2005 08/2007

Royal Nursing Center, Highalnd Park, MI

EDUCATION

Diploma General Studies

Highalnd Park High, MI

Certificate Medical Assistant

Kaplan Career Institute, MI

Present Science

Oakland County Community College, MI