Technician Software
Resume:
Christopher L. Runkles
San Diego, CA 92104
Phone: 951-***-****
E-Mail: **********@*****.***
OBJECTIVE:
Seeking a challenging position as a computer technician/ help desk
specialist. Where my education and skills can be utilized for corporate
understanding while continuing personal growth through advancement and
achievements.
PROFESSIONAL SKILLS:
> Advanced Experience in Windows 9 x/NT/2003/XP/Vista/Windows 7
> Experience in Microsoft Office 2003-2010
> Knowledge of computer network topologies and User management in
Windows XP, Vista, and Win7
> Able to remove Spam, Malware,Adware, Trojan, and viruses
> Able to configure DNS, Active Directory, Bluetooth, LAN /WAN,
and VPN
> Able to operate, configure, and upgrade computer hardware,
software and system servers
> Experience with Installation of Windows based software/hardware
> Computer Migration, Data transfers, and outlook configuration
experience
> Password Removals and resets
> Computer Programming knowledge
> Knowledge in Linux, Unix, MAC OS, and Windows operating systems
EDUCATION:
ITT-Technical Institute
San Diego, CA
Associate of Science, Information Technology - Computer Network Systems
(Graduating December 2010)
PROFESSIONAL EXPERIENCE:
Tops staffing Technical
San
Diego, CA
Help Desk Technician
08/10-
Present
> Supported End users locally and remotely with software
and hardware issues
> Used support ticket software for computer/hardware
problems
> Configured permissions in Windows XP for new hires and
existing users
> Maintained network traffic/servers and gave customer
service and training to users
CoreStaff
San Diego, CA
IT Technician
05/10 - 06/10
> Performed troubleshooting techniques with computer
hardware/software
> Migrated/upgraded computer systems from one server to
another
> Responded to telephone calls, e-mail and personal
request for technical support
ITAV Solutions
San Diego, CA
Lead Technician
11/09 - 11/09
> UN-installed/Installed computer dock stations from one
location to another
> provided training to users on new software
> Inspected systems to ensure dock stations were installed
and working properly
> Responsible for making sure all teams completed IT
tasks.
Global Resources
San Diego, CA
IT Installation Technician
10/09 - 10/09
> Performed software and hardware installations on
personal computers.
> Data transfers, software conversions, and set up the
network for printers and faxes.
> Assisted with server uploads and maintenance.
> Provided training and troubleshooting on new software
and hardware equipment.
Dish Network
San Diego, CA
Satellite Technician
07/06 - 04/08
> Installed /repaired satellite/cable equipment that
received data communication
> Measured distances from landmarks to identify exact site
location..
> Attached antenna to base, using nuts, bolts and hand
tools. And hand tools
> Ran Cables, attached fitting to RG6 cables, went through
attics and crawl spaces.
Awards:
Honor Roll Student (2010)
Highest Academic Award ( 2010)
References:
Available upon request
Contact this candidate