Manager Customer Service

STEVEN W. CLIFFORD

**** ****** **., ***** ******, MS 38654 • C: 770-***-**** • Email:***************@*******.***

PROFESSIONAL EXPERIENCE

SELF EMPLOYED

Buy It Again Books, Olive Branch, MS 08/08 - Present

Sell used books online in affiliation with Amazon.com. Locate used books with high value at a low cost.

Maintain book inventory and adjust prices. Provide excellent customer service by accurately grading

books and prompt shipping.

SENIOR CONSULTANT/CONTRACT

Colonial Pipeline Company, Alpharetta, GA 10/07-06/08

Oracle fixed assets conversion project. Reviewed and analysed assets to establish a Parent/Child

relationship. Trained assisting project Accountants.

CONTRACT ACCOUNTANT

AFC Worldwide Express, Kennesaw, GA 04/07 - 08/07

Produced financial statements for multiple facilities. Liasion between company and bank.

Approved and coded invoices and fixed assets.

SPECIAL PROJECT ACCOUNTANT/CONTRACT

The Weather Channel, Atlanta, GA 04/06 - 03/07

Process improvement to review account reconciliations and recommend changes. Review foreign

affiliate fixed assets and recommend write offs.

ACCOUNTING MANAGER

Hagemeyer North America, Alpharetta, GA 04/05 - 01/06

Managed staff of three. Consolidated financial information from three legacy systems into Movex.

Reviewed financial statements and account reconciliations. Performed variance analysis between

actual and budget.

ACCOUNTANT MANAGER

Elekta Instruments, Norcross, GA 05/01 - 02/05

Managed staff of four. Produced financial statements and consolidations. Performed variance

analysis and wrote finance portion of management letter. Reviewed account reconciliations.

Oversaw accounts payable.

GENERAL ACCOUNTING MANAGER

Shepard Exposition Services, Atlanta, GA 01/97 - 04/01

Managed staff of four. Produced financial statements. Oversaw accounts payable. Held monthly

meeting with department heads explaining variances. Reviewed account reconciliations.

GENERAL MANAGER/SPECIAL EVENTS

Shepard Exposition Services, Atlanta, GA 01/95 - 12/96

Developed business for the 1996 Olympics. Hired sales and creative staff. Produced individual

job budgets. Performed variance analysis.

ACCOUNTING MANAGER

Leased Vehicles Company, Atlanta, GA 02/89 - 12/94

SENIOR ACCOUNTANT

North American Van Lines, Atlanta, GA 08/85 - 01/89

EDUCATION

Bachelor of Science in Business Administration, Finance Major

University of Tennessee

TECHNICAL/SOFTWARE SKILLS

Movex, JBA System 21, Peachtree, Quick Books, Excel, Word, Lotus Notes, DS2 Depreciation, FAS,

Peoplesoft, and Great Plains.

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