Administrative Assistant Customer Service

Ralphine P. James

**** ******* **.

Naperville, IL 60563

402-***-****

*************@*******.***

________________________________________________________________________

CAREER OBJECTIVES:

To secure a professional position related to administrative support,

clerical work, finance, accounting, payroll and data entry.

EDUCATION:

Accounting Certificate to be completed May 2011-Waubonsee Community College

B.A Degree, Sociology, University of Nebraska-Lincoln.

Minor: Psychology

QuickBooks knowledge

SKILLS:

Interpersonal Relations

Goal-oriented

Team-oriented

Competitive

Responsibility

Leadership

Punctuality

EXPERIENCE:

Sports Performance Coach, Velocity Sports Performance, Warrenville, IL;

September 2007-July 2010

. Duties include: Training athletes from ages eight to the adult level,

helping them to improve their athletic ability and overall fitness

level using techniques focusing on acceleration, maximum velocity and

multi-directional.

. Individual softball pitching instruction to girls of various ages.

Administrative Assistant, Illinois Branch of Dyslexia, Volunteer, Glen

Ellyn, IL; June 2009-August 2009

. Duties include: Researching and compiling an email list from schools

across Illinois.

. Assisting with the organization of the file room, insuring

confidentiality of clients are kept secure.

Administrative Assistant, Paragon Relocation, Warrenville, IL; August 2008-

February 2009.

. Duties include: Assisting consultants and transferees with the

homesale/homefinding process in their relocation.

. Data Entry using a range of Microsoft office programs.

. Correspondence with many employees and clients through email using

Microsoft Outlook.

. Performing various tasks to insure quality customer service to our

clients.

Administrative Assistant/package handler, Fedex Ground, Carol Stream, IL;

November 2007-August 2009

. Duties include; Data entry using various Microsoft office

programs(e.g. Microsoft excel, word, powerpoint etc).

. Updating load charts throughout the building using the Fedex COL4

program.

. Assisting other managers all through the building.

. Loading and unloading packages insuring they are on the correct trucks

for each city.

ACTIVITIES/HONORS:

Student-Athlete, University of Nebraska Softball

Named to the Big XII Anniversary team

Volunteer, YMCA Cycle-A-Thon Fundraiser

Finalist, University of Nebraska Female Student-Athlete of the Year

First-Team Academic All Big XII

2nd Team NCAA All-American

Elected Nebraska's Team Most Valuable Player

REFERENCES:

Available upon request

Contact this candidate