Customer Service Manager
Resume:
Travis Hagedorn
La Mesa, CA *****
**************@*****.***
Qualifications
1. Experience in a warehouse environment
2. Familiar with stocking/restocking, quality control, inventory and customer service
3. Strong organizational skills and excellent attention to detail
4. Ability to process information and merchandise through computer system
5. Able to adjust priorities and manage time wisely in a fast-paced environment
6. Exceptional work ethic (effort, dependability, honesty, etc.) and goal oriented
7. Good physical stamina – ability to lift and carry heavy materials and perform physical work
8. Strong interpersonal, communication, and follow-through skills
9. Supervised and trained workers to serve customers
10. A team player who takes pride in my work
11. Ability to work varied hours/days
Experience
Burlington Coat Factory
Terre Haute, IN
1. Shipping and receiving
2. Material handling - Unwrapped and unpacked goods received and ensured that the orders were filled correctly by checking the items received against the original orders.
3. Delivered or routed materials to departments, using work devices, such as hand truck, conveyor, or sorting bins.
4. Verified purchase orders and ticketing
5. Logistics such as UPS and FedEx
6. Inventory control
7. Trained new receiving associates
8. Maintained an orderly and neat stock and receiving area
Auto Zone
Riverside, CA
1. Sales Manager, Counter Sales, Inventory
2. Responsible for various duties assigned for retail auto parts store operations
3. Assisted customers, resolved complaints
4. Scheduled/Supervised subordinate employees
5. Backup cashiering duties as needed/Counted cash drawers
6. Opening/Closing Reports
7. Provided support to the store manager and provided coverage for other local stores
8. Restocked shelves
LA Times/PE/San Bernardino Sun Newspapers
Big Bear, CA
1. Warehouse
2. Unloaded Trucks
3. Delivered Papers
4. Trained Drivers
Pep Boys
El Cajon, CA
1. Counter Sales
2. Customer Service
3. Parts Puller
Pine Summit Christian Camp
Big Bear, CA
1. Asst. Cook, Prep Cook, Line Server, Inventory, Restock, D/W
2. Speedway Supervisor (Speedway is the camp’s fast food option for campers)
3. Managed Vending Machine Operations (inventory, order, restock, cash collections, log activity)
This camp accommodated up to 600 campers, serving 3 meals a day
Able Construction
Big Bear, CA
1. General Labor
Education
Big Bear High School
Big Bear City, CA
Graduated
Cuyamaca Jr. College
El Cajon, CA
I year (Automotive Tech Courses)
UTI
Rancho Cucamonga, CA
Automotive Tech Certification
References Available Upon Request
Contact this candidate