Project Manager Management

LUAI N. BSEISO

**** ********* **** ***, ** Dorado Hills, California 95762

Home 916-***-**** ( Cell 916-***-**** ( ablut5@r.postjobfree.com

Senior Level IT Operations Management

Seasoned global business leader with over 20 years of experience leading

technology operations, promoting client relationships and new business

growth, and achieving project goals on time and within budgetary

constraints. Known for team leadership abilities, technical troubleshooting

abilities, and network oversight capabilities.

Engineering ( Product Development & Design ( Operations Management ( System

& Network Integration

Network Engineering ( Infrastructure Architecture & Strategy ( IT Project &

Practice Management ( Customer Skills

E-Business ( Operation/Business Support System Integration (

Troubleshooting & Problem Solving Skills

PROFESSIONAL SYNOPSIS

HITECHGOV, INC., El Dorado Hills, California ( 2009- Present

IT Sr. Consultant: Responsible for starting and growing the consulting

services operations covering Asset Management assessments and

implementation efforts from the ground up resulting in initial revenue of

$6 million and growth to 16 consultants.

. Oversee the strategic management and operational oversight of the

company's project delivery and Business Development in order to

streamiline operations, minimize operating costs and increase

profitability.

. Interface with venture partners and large clients to develp and maintain

organizational strategies, operational efficiencies, and proposals for

increasing technical efficiency.

. Secure vendor partnership alliances for providing training and technical

expertise to employees and clients

WESTIN ENGINEERING, INC., Rancho Cordova, California ( 2006-2009

Operations Manager: Led Engineering and Consulting Services operations

covering Supervisory Control And Data Acquisition (SCADA), IT, Security,

Asset Management, Business Organizational Assessment, and Computerized

Maintenance Management System (CMMS) design, integration, and

implementation. Managed sales and technical resources, promoted business

growth, maintained high quality proposals and deliverables, and ensured

timely execution of projects within budget constraints. Oversaw 19-member

team of Engineers and Consultants, and served as Technical Lead on large

and strategic projects.

. Met all goals for sales, revenue, growth, sold time, and profit and led

all company divisions in terms of high customer satisfaction and employee

billable time usage. Increased area client base 60% in 3-year period.

. Completed successful major design effort for state Department of Water

Resources using Wave Division Multiplexing technology to upgrade and

replace existing communication system.

. Led internal ERP implementation of Salesforce application which decreased

the sales process cycle from days to hours and improved internal

processing of agreements and regulatory checks

. Implement SharePoint Knowledge Repository

. Realize internal business process improvement and workflow automation

through implementation of improved ERP and Project & Resource Management

CAMP, DRESSER & MCKEE (CDM) INC., Dallas, Texas ( 2001-2006

Group Leader, Information Management Systems: Spearheaded network and IT

security assessments, performed verification for Network Design Technology,

and directed Geospatial Information System (GIS) network design and

implementation. Oversaw network engineering and integration, managed

technology infrastructure and architecture, introduced network management

development methodologies, and managed projects including IT implementation

and installations. Built and managed client relationships, pursued and

promoted new business development opportunities, and coordinated staff

across Water, Wastewater, Energy, Environment, and Facilities Management.

LUAI N. BSEISO ( Page 2 ( ablut5@r.postjobfree.com

. Performed over 28 vulnerability assessments.

. Served as Lead Technical Project Manager for city-wide CMMS system

implementation for the City of Monroe including interfacing to GIS, LIMS,

and SCADA.

. Project Managed assessment and implementation for Tarrant Regional Water

District Frame Relay to Microwave System.

KPMG CONSULTING, Dallas, Texas ( 1999-2001

Senior Manager, KPMG Consulting Network Solutions: Directed and led

consulting assignments covering diverse practice areas: network design,

engineering, & integration, technology infrastructure architecture &

strategy, development methods, IT project management, and network

management, implementation, and installation.

ANRITSU COMPANY, Richardson, Texas ( 1998-1999

Regional Sales Manager: Supervised 8-member team of Sales Engineers

covering Midwest & Southern regional operations, and managed Texas &

Southwest region Test & Measurement Accounts for MCI, GTE, SBC, and other

Providers. Directed technical operations including Wavelength Division

Multiplexing (WDM) / Dense Wavelength Division Multiplexing (DWDM),

Synchronous Digital Hierarchy (SDH) / Synchronous Optical NETwork (SONET) /

Asynchronous Transfer Mode (ATM), Optical Time Domain Reflectometer (OTDR),

Optics, and Pulse Code Modulation (PCM) Test System Sales and Support.

MCI TELECOMMUNICATIONS, Richardson, Texas ( 1996-1998

Engineering Manager: Administrated cross-functional Frame Relay, ATM, SDMS

testing and implementation engineering group, and directed resolution of

related Circuit Provisioning and Router Configuration issues. Increased

efficiency of testing environment with introduction of Lotus Notes process

improvements for Telecommunications Services.

CNG COMMUNICATIONS, Oklahoma City, Oklahoma ( 1995-1996

Senior Engineer: Performed Full Hub installations commissioning and test of

Nortel OC/12-OC/48 NE and Transportation Bandwidth Manager (TBM). Managed

Fiber Optic Attenuation assessment efforts, Voice Transmission, a multi-

vendor environment, and DS1, DS3, ATM, and SONET.

Career Note: Served additional previous roles including Systems Engineer,

Project Manager, Project Engineer, and Design Engineer at BEI Defense

Systems Company.

EDUCATION

Bachelor of Science in Electrical Engineering

Bachelor of Science in Accounting

University of Texas, Arlington, Texas

PROFESSIONAL MEMBERSHIPS & AFFILIATIONS

Member, Institute of Electrical & Electronics Engineers (IEEE)

Member, Geospatial Information & Technology Association (GITA)

Member, Research Project Evaluation Committee,

Member, American Water Works Association Research Foundation

Chair, Groundwater Committee, Water Environment Federation

PROJECT EXPERIENCE EXAMPLES

California Department of Water Resources (DWR), Sacramento, CA

Project Manager, Telecommunication Design

Reviewed applicable technologies and provided design criteria for replacing

the existing State Water Project communication system. Identified existing

and future applications and the associated bandwidth requirements,

evaluated current technologies available for the replacement of the

existing DS3 fiber network, and developed preliminary system design

including the use of Coarse and Dense Wavelength Division Multiplex (WDM)

and Synchronous Optical Network (SONET) technology to meet DWRs

requirements for the future.

California Water Services Company (Cal Water), San Jose, CA

Project Manager- Asset Management &CMMS

Performed initial assessment of existing Maximo deployment across all

agency water Cities within California. Conducted gap analysis, prepared

recommendations and proposed re-implementation of Maximo within the

California Ciies, and introduced Asset Management practices, condition

monitoring, asset lifecycle, and rehabilitation/replacement/repair decision

process.

California Department of Water Resources (DWR), Sacramento, CA

Project Manager. Providing design criteria for replacing the existing State

Water Project communication system by reviewing applicable technologies and

providing design criteria for installation of the new system in parallel to

the existing system . This includes the identification of existing and

future applications and the associated bandwidth requirements, evaluation

of current technologies available for the replacement of the existing DS3

fiber network and the development of a preliminary system design. The

design will included the use of wavelength division multiplex (WDM) and

SONET technology to meet DWRs requirements for the next ten years.

Sacramento County Water Agency, SCADA Replacement, Sacramento, CA

Project Manager/Design Engineer. Led the effort to replace the SCADA system

for the county water agency. The legacy system contained 180 remote sites

located throughout the county running on proprietary software. The system

contains 40K tags and a communication system that connects all the sites to

main SCADA computers located at main and back-up control centers.

San Jose Water Pollution Control Plant - San Jose, CA

Lead Consultant - Asset Management and CMMS, Asset Management:

Configuration and implementation of INFOR Version 8.3 CMMS; Documentation

of the current "As-Is" business process models and developed the proposed

"To-Be" business process.

Yuba City Department of Utilities - Water Treatment and Wastewater

Treatment, Yuba City, CA

Project Manager - Asset Management and CMMS, Asset Management: CMMS

Readiness Assessment, analysis of work practices, SWOT workshop to identify

strengths, weaknesses, opportunities and threats, business processes

analysis, Best Practices workshop, vision workshop, interviews, gap

analysis and recommendations.

South Bayside System Authority, Redwood City, CA

Project Manager - revise and update the SCADA Master Plan for SBSA. The

original SCADA Master Plan was created in 1989 and had defined an overall

technical approach to the replacement and upgrade of first generation data

logging, telemetry and control systems for the wastewater treatment plant

and four pump stations. Assess Existing SCADA System and Master Plan,

define the Requirements Analysis, conduct a Technology Assessment and

device a Strategic Planning leading to the final update of the SCADA Master

Plan.

NAPA Sanitation City, Napa, CA

Project Manager - develop a Supervisory Control and Data Acquisition

(SCADA) Master Plan to provide a clear vision and road map to guide the

City in transforming the SCADA system from its current state to a future

state that supports the City's operational needs. The Master Plan served

as a means of implementing future studies, projects, system improvements,

and other activities that will have as their goal the continued evolution

and enhancement of the City's SCADA system. The key components of the

Master Plan included Assessment of the existing SCADA system, Future

(Vision) utilization of the SCADA system and an Action plan to achieve the

future state.

City of Houston, Houston, TX

Responsible for performing a network evaluation and providing a technical

report for the recommendation of implementing a city-wide Wireless network

infrastructure with bandwidth capabilities to handle CCTV, SCADA upgrade

and other security enhancements by utilizing Texas Department of

Transportation Fiber Optic Network.

Tarrant Regional Water Department, Ft. Worth, TX

Responsible for providing network evaluation and design for the

implementation of a Frame Relay network with 2.4Ghz wireless backup.

Responsibilities included performing an evaluation of the existing network

and providing recommendation and support for carrier and hardware

implementation.

City of Monroe, Computerized Maintenance Management System (CMMS)

Implementation, Monroe, LA

Responsible for assessing the Work Order and Asset Management process. The

study covered the entire wastewater collection system, including

Engineering, Wastewater Collection System O&M and Capital Improvement Plan

activities. Mr. Bseiso worked with the City of Monroe Planning and

Infrastructure division to oversee the implementation of the Work Order

Management System.

City of Monroe, CMMS for Comprehensive Water System Strategic Plan, Monroe,

LA

Responsible for participating in the assessment of the City of Monroe Water

City's strategic planning process to improve its operations and competitive

position. His work involved defining the functionality of the CMMS and

assessment of the water distribution system operations and maintenance.

City of Monroe, Asset Management Program, Monroe, LA

Responsible for implementing a computerized maintenance management system

for the city's sewer collection and treatment facilities as well as a

laboratory information management system for the water treatment plant and

water pollution control facility. Responsibilities include asset

information collection and conversion into SQL database, software vendor

evaluation and recommendation, training and support.

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