Customer Service Site Supervisor
Resume:
**** *. **** ***, *******, AZ *****• 623-***-****• *******@*****.***
Nicole Molina
Objective
To obtain a position where I can maximize my educational skills within children, customer
service within the public, and ability to plan, schedule, conduct, and monitor while
demonstrating a continuous effort to improve operations.
E xperience
March, 2010 – May, 2010
Seasonal City of Litchfield Litchfield Park, AZ
Site Supervisor
Assist in coordinating children’s weekend sport league activities. This involves setting
up the play areas, facilitating games, communicating with coaches and parents and
breaking down the play areas.
June, 2007- Present
City of Phoenix Phoenix, AZ
Recreation Instructor
Plans, schedules, and conducts recreation classes in such activities as arts and crafts,
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dance, drama, music, sports, games, etc.;
Plans classes and secures materials and equipment used for them;
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Observes necessary precautions to insure safety of participants;
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Plans, schedules, and oversees district initiated and City-wide sports leagues;
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Leads and directs special events;
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Writes accident and incident reports;
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Decrease turnaround times, streamline work processes, and work cooperatively and
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jointly to provide quality seamless customer service.
Methods and principles in instructing groups of children, teens, and adults.
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Specialty skill areas, such as games, arts and crafts, dance, drama, music or sports.
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Communicate orally in the English language in a one-on-one or group setting.
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Evaluate recreation or league activities;
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Handle minor disciplinary problems.
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July, 2006 - January, 2007
Sun Canyon Elementary School Phoenix, AZ
Day Care Aide
Monitoring the K-5 grade students, helping the students, and providing care and
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guidelines for each student.
Take attendance by signing in the students.
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Providing a daily snack for each student.
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Cleaning tables, sweeping floors throwing trash after snack time is over.
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Assisting students in finishing their homework.
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Transporting students to and from the playground for recess.
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Teach, coach, assist and conduct activities such as arts’ in crafts, games, and sports.
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Create reports of each child’s misbehaver and presenting the report to the parent.
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Provided a payment or summary balances.
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Education
May, 2005 – August,
2009 Estrella Mountain Community College Avondale, AZ
Associate Degree
Associate in Arts
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Associate in Elementary Education
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Associate in General Education
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Additional Information
• Volunteer for the Arizona Humane Society
• State of Arizona Department of Public Safety Fingerprint Clearance Card
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