Customer Service Administrative Assistant

MONSE MIRANDA

*** ***** ***** *********, ** ***** **************@*******.*** 805-***-****

SKILLS:

Fluent: English/Spanish Microsoft Applications

Trained in 10 codes & radio procedures Certified in First Aid

Trained in defensive tactics Multi-Line Telephones

Trained in use of less than lethal weapons (i.e.,Oleoresin Capsicum) Report Writing

PROFESSIONAL EXPERIENCE:

VENTURA YOUTH CORRECTIONAL FACILITY - CAMARILLO, CA - YOUTH CORRECTIONAL

PEACE OFFICER

1984-Present

Provide security to the staff and wards

Work in all posts within the institution, including handling of multi-line telephone system and

emergency dispatch system at the Communications Center

Conduct moving patrolling throughout the institution

Search and escort of wards, monitor and supervising movement and groups

Transport and escort wards to other institutions such as hospitals, court rooms

Supervise and provide security at hospitals when wards are admitted

MEMOREX, INC. - WESTLAKE, CA - ADMINISTRATIVE ASSISTANT

1983-1984

Provided general administrative support

Responded to and directed requests as appropriate

Maintained a database through regular data entry

Assembled machinery

PARRENT SECURITY COMPANY - CAMARILLO, CA - SECURITY GUARD

1982-1983

Served as an official security guard for several large events

Patrolled construction sites and the Ventura County Fair among others

Provided safety to the public

EMPLOYMENT DEVELOPMENT DEPARTMENT - OXNARD, CA - OFFICE CLERK

1980-1982

Executed outstanding customer service

Processed unemployment claims

Conducted interviews

Provided claimant support

Responded to requests as needed

Managed general clerical work

EDUCATION:

California State University of Northridge, Northridge, CA 1978-1980

Bachelor of Arts: Business Administration

Ventura City College, Ventura, CA 1976-1978

Associates Degree

Rio Mesa High School, Oxnard, CA 1976

High School Diploma

REFERENCES:

Available Upon Request

Contact this candidate