Engineer Technical Support

Richard Bazile

***** ** **** ****** ? Miami, Fl *3186 ? 954-***-**** ?

**********@*****.***

SUMMARY

Professional IT Consultant, with proven ability to translate business needs

into technology requirements that support the company's business objectives

and to successfully manage all phases of IT projects from needs analysis

and requirements definition to vendor selection, implementation, and

training.

TECHNICAL EXPERTISE

Networking Windows XP/2000 DNS/WINS/DHCP

Network Administration MS Office 2000/2003 LAN/WAN/Star/Ring

Network Engineering Windows Server 2000/2003 MS Office Suite/Virtual

PC

Technical Support Linux/UNIX HTML/CSS/PERL/CGI/XML

Programming Windows 2000/2003/NT

Server

IT Management Active Directory / TCP/IP

EXPERIENCE

Magesco Inc. Engineer

12/2008 - present

. Design, develop, test, and supervise the manufacture of electrical

equipment

. Provide technical Support for laptop, computers, cables, printers,

power supplies, etc...

. Responsible for Equipment Maintenance and processing of maintenance

request

. Perform failure investigation of hardware and recommend

resolution/corrective actions

Party Liquors Stock Maintenance

11/2006 - 07/2008

. Maintained, communicated, and trained production processes and work

instructions

. Responsible for planning, scheduling and processing all receiving

material

. Handled Shipping operations within and among Party Liquors

United Parcel Service Package Handler

01/2005 - 03/2007

. Coordinate the preparation and shipment of job related materials going

to outside vendors

. Responsible for ordering supplies and maintaining shipping equipment

. Examined packages before processing delivery, to ensure packages are

maintained in proper standards before leaving facility

. Communicate shipping details to customers and in-house employees on a

daily basis

EDUCATION

New Horizon Computer Learning Center

Currently Enrolled in CCNA

Westwood College

Bachelor of Science, Information Systems Security

CERTIFICATIONS

MCP: Windows Server 2003

CCENT

References Available Upon Request

Contact this candidate