Administrative Assistant High School

Mrs. Elinda Greenwood

**** ********** *****

Augusta, Georgia 30906

Phone: 706-***-****

Email: ******.*********@*******.***

Objective: Interested in securing the Administrative position with your

company. If given the opportunity I will utilize my skills and

knowledge to enhance the company, with the opportunities for

advancement.

Qualification/Computer Skills:

. Excellent Communication Skill

. Strong Knowledge of Accounting

. Major Strength in Problem Solving/ Troubleshooting

. Demonstrates loyalty, dependability and stability in a workforce

. Microsoft Word, Excel, Outlook, and PowerPoint

Work Experience:

E-Z-GO (MAU), Augusta, Georgia 2008-2009

Warranty/Administrative Assistant

. Processed Warranty Claims using AS400.

. Vendor Recovery submitted Recall Bulletin to Branches and Service

Managers then process the claims.

. Used AS400 daily to run reports making sure all orders were closed.

. Calculated Journal Entries of freight charges and submitted Batch

Sheets to the

Accounting Department daily.

. Processed Credit Card Payments to customer's accounts after Customer

Service

Representative entered the order.

. Submitted Month End Reports of Journal Entries.

. Used Outlook to respond to emails, phone calls and faxes in a timely

manner.

. Shipped parts and tracked FedEx shipments.

SKF Automotive Division, Graniteville, SC 2002-2006

Tool Crib Clerk

. Ensured the ordering and tracking of Tool Crib Inventory, using

computer

program Automated Product Inventory (API Pro).

. Tracked all FedEx and UPS shipments.

. Entered Purchase Order information in the database and filed the PO's.

. Answered the Emergency Phone Line and took messages.

Future Call, Augusta, Georgia 2000-2002

Telemarketer

. Convinced Customers to buy Merchandise/Goods.

. Read the sales script verbatim and adjusted the script to target the

customers

needs or interest.

. Received a high volume of calls, remained Professional and Proficient

on every

call to insure customer satisfaction.

. Obtained Customer information and entered order into the system.

World Color/MAU, Evans, Georgia 1999-2000

1996-1999

Material Handler

. Worked on assembly line, feeding paper into the machine making

catalogs.

. Started machinery and operate pre-program cycles.

. Identified any operational problems and solved them immediately.

. Trained new employees the proper methods and techniques used on the

assembly line.

Education: Lucy C. Laney High School, Augusta, Georgia- Diploma

Savannah River College, Augusta, Georgia-

Associate Degree in Accounting /

Associate Degree in Business Administration

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