Human Resources Manager

STACY SIFUENTES-HARRELL

**** ** **** *

Houston, TX 77069

Cell: 713-***-****

Email: *********@*****.***

SUMMARY OF QUALIFICATIONS:

* Administrative/Human Resources Experience within Corporate Setting

serving as liaison between employees and HR Manager in addition to

Project Director.

* Exceptional attention to detail and multi-tasking capabilities with low

percentage of errors performing payroll duties for over 200 employee's

within fast paced environment.

* Awarded as "Top Performer" for lowest average of idle time (Not ready

time) on team of 50-60 staff.

* Successful with Human Resources and Healthcare software programs: Citrix

Benefits Workstation, HR Peoplesoft, Medisoft and Meditech.

* Rewarded with Quarterly Incentive Bonuses 5 years in a row for positive

performance in areas of Quality, Successfully completing workload and

High Productivity. This bonus program is based on both individual and

team performance.

* Strong medical terminology, efficient with verifying benefits and

submitting patient demographics within Hospital Emergency Room,

Outpatient and scheduling departments.

EDUCATION: Valencia Community College, 2004, Orlando, FL

SHRM Human Resource Management Program- Certification of Completion

WORK EXPERIENCE:

Mercer Human Resources,

Houston, TX

HUMAN RESOURCES GENERALIST

2006- 2010

PARTICIPANT SERVICES REPRESENTATIVE; Client- United Health Group

* Assist employees with applying for FMLA, Short Term Disability, and First

Year Leave (FYL) in addition to Personal leaves of Absences.

* Inform and educate managers and employees of company policies per company

handbook; provide step by step guidance on where specific policies and

forms are located.

* Assist employee's with initiation of Employee Relations issues such as

"one-breath" situations, corrective action plans, terminations, learning

& development and policies.

* Set up direct deposit, taxes, personal data changes, job title changes,

incentive rewards, manager reports for employee's, managers and

supervisors.

* Advise candidates along with current staff of recruiting processes and

procedures per policy.

* Support new hire and current staff with benefits elections; add

dependent(s); create life events using Benefits Workstation.

* Process manual check request, review timesheets, view paychecks for

possible discrepancies inform employees of payroll processes, explain

payroll deductions, manage time and attendance in order to advise

subordinates of "time away from work" PTO policies and availability of

PTO.

Chandler Regional Hospital, CHW-Catholic Healthcare West

Chandler, AZ

ER ADMITTING REGISTRATION

2005-2006

* Cross trained in Outpatient, Emergency Room, Pre-op, Surgery and Central

Scheduling.

* Obtain patient demographics in sometimes stressful situations and under

all circumstances.

* Verify insurance eligibility, if necessary assist patient with Medicaid

State Insurance Application.

* Experienced with medical terminology, ensure patient data is accurate and

complete.

* Assist and Educate patients of Medical living will and power of attorney

provided by Hospital.

* Distribute Notice of Privacy Rights (NPP/HIPPA) information in order to

be in compliance.

* Worker Compensation: Confirm and assist pt to complete necessary forms,

contact employers.

Workforce

ACS State & Local Solutions

Lake Mary, FL

HUMAN RESOURCES REPRESENTATIVE

2003-2005

* Serve as direct Administrative support to Human Resources Manager and

Project Director; filter incoming emails, phone calls, faxes and internal

correspondence.

* Ensure staff of approximately 200 employees is in compliance with ethics,

training and development.

* Process payroll: Collection of timesheets, direct deposit, submission of

hours for personnel.

* Maintain pay-sheets; pay registers, timesheets. Track and record vacation

and sick time.

* Schedule and perform one on one and panel interviews, new hire

orientations.

* Assist with Job fairs for mass recruitments. Liaison between Temporary

Agency and Project Director in addition to HR Manager regarding mass

positions to be filled for Workforce One-Stop Centers for State of

Florida.

* Processed terminations, status changes, Workmen Comp. Salary /Profile-

Updates, Benefits & Verification of Employment (VOE) Forms.

* Submit and maintain travel expense reports for management staff. Assist

staff and managers with any inquiries regarding company policies.

URS Corporation

Houston, TX

CLERICAL OFFICE ASSISANT

2001-2003

* Provided diverse administrative services for an engineering and

environmental consulting firm.

* Detailed batching invoices; distributed invoices to project managers for

tracking of job costs. Data Entry into JD Edwards's accounting system.

* Performed extensive filing, along with handling of mail and faxes.

Managed package movements with several parcel services. Maintained

inventory of project files with Iron Mountain services.

Texas Children's Hospital

Houston, TX

CERTIFIED MEDICAL ASSISTANT

2000-2001

* Cross-trained with front and back office procedures.

* Booked appointments, verified health insurance eligibility, answered

calls on multi-lines.

* Maintained patient charts for updates, audits, compliance with strong

organization skills.

* Assisted physicians with all procedures, prepared patients for

examinations, checked and documented vital signs, phlebotomy and

administered injections.

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