Customer Service Technician

Emerson Jensen Cell: 951-***-****

***** ******* ***** **, ***** Valley, CA, 92308

Email: **********@***.***

FIBER OPTIC/VOICE/DATA TELECOMMUNICATIONS

Copper cable splicing, Fiber Optics Fusion Splicing, Line construction

Proficient backhoe operator Crew Leader, Network configuration,

testing and troubleshooting

PROFESSIONAL EXPERIENCE

. Western Lightwave Inc

Apr 2010-Present

Copper Cable Splicer/Lineman/ Medifee, Ca

MCI fiber optics aerial cable placement. ATT JPA pole transfer,

transfer and replace OSP. Perform section throws, replace

terminals, rearrange service drops. Place splice closure, remove

dead cable, recover bad pairs.

. TC Com/ ATT/ Verizon

Oct 2009-Nov2009

Contract Cable Splicer / Riverside, Ca

Test

fiber optics cable for Verizon, correct bad fusion splices,

document test results. For ATT

assign to recover and test bad cable pairs. Locate fault and

correct. Complete installation.

. Tek Systems/ Vector Resources

May2008-Dec2008

Fiber Technician, Torrance, CA

Network upgrades for VOIP transition, document test results,

install/ terminate/test LAN, and fiber optics cable. Install

network equipment, patch panels. Prepare, upgrade networks and

switches.

. Volt Telecom Group / ATT Lightspeed

Cable Maintenance Splicer, Orange County

Sept2005-May2008

F-2 cable conditioning for ATT, Verizon contract Splicer, Pair

recovery, Rehab cable plant, replace splice closures, terminals,

perform section throws, replace drops,and replace demarks.

. Outsource Telecom

Apr2004-Feb2009

Fiber Cable Technician, El Segundo, CA

Mass/ribbon fiber splicer for Advance Fiber Optics. FTTP contract

work. Place aerial fiber optics closures, terminals, data/voice/fiber

cable installation and RJ45/66/110 Termination. Temp for various

data/voice installation and telecom companies Compel, SBC, JPL, PCC,

Verizon

. Core Technology Solutions

Apr2004-Aug2005

Indepent Contractor, Long Beach

RF Upgrade Project for Toys-R-Us stores L.A. Area, Cat 5 cable

installation, Access point installation, Unpackage RF guns and cold

boot. Install BIAS-T power adapter in computer room.

. Tech II/Cable Splicer /Line Construction Technician

Aug1978-Nov2001

Verizon, GTE, Contel Victorville, CA

Installation and repair, cable fault locating, pair recovery and

splicing. Troubleshooting circuits, trunking and perform associated

network support. OSP cable maintenance splicier, place aerial and

underground facilities. Dig Up Crew Leader. On call 24/7

. ANSI/EIA/TIA Telephony Standards ISP structured

cabling, OSP cable installation

Troubleshoot circuits, trunking, DSL VOM, OTDR,

TDR, Dyntel 965

Cable fault locating, shorts, grd, opens Pair recovery, Cable

splicing Cat 5/6 Installation, termination & testing

Mass fusion/Mechanical fiber splicing

Fiber Termination/Connectorization Climb poles & Place

ladders

. Education

Victor Valley College, Victorville, CA Math/Science Cal Poly,

Pomona, CA Mech. Eng.

RWM Fiber optic & Cat 5/6 Technician Certification Program, Carson,

CA

Awarded Team Excellence: Dig-up Crew 1993

SKILLS

Customer

Service Oriented, Business, Customer service installation and repair

< Backhoe operator and excavation, OSP cable placement Inspector, Locate

buried utilities

< Excellent mathematical, technical and mechanical troubleshooting

abilities

< Crew Leader experience, Management and Organizational abilities

References available

upon request

Contact this candidate