Customer Service Data Entry

Fitzgerald Cardenas

**** ******** **

Savannah,TX 76227

Cell: 214-***-****

Cell: 786-***-****

*********@*****.***

PROFILE A leader able to provide the best customer service

as well as be the example to all my employees.

Driven to promote more business to companies.

Track record of initiative and achievement - seeking

out freelance projects, expanding job description

boundaries, volunteering, and being selected for

positions of responsibility within chosen field.

EDUCATION Miami-Dade College 2005

Associate in Arts

Miami, Florida

Experience Store Supervisor 08/09-Present

Cash America, McKinney, TX

Inside/ Outside Marketing

Special Events

Opening/Closing Store

Employee Scheduling

Cash Handling

Bank Deposits

Employee Hiring

Train and supervise employees

Loan Processor

Gold Buyer

Money Transfers

Data Entry

Answering Phones

Overnight Stock 2009-2009

WalMart, Plano, TX

Restocking merchandise

Performing customer service

Meeting stocking deadline

Maintaining work area clean and presentable for

customers

Able to carry and lift up to 50 lbs in merchandise

Handled several palettes of merchandise at a time

Stocked cooler and ensured its proper usage and

maintained free of debris and safe

Assisting other departments with their restocking

merchandise and deadlines

Night Supervisor 2006-2007

Professional Response Inc., Miami, FL

Supervised and provided expert assistance to all

employees.

Handling high call volume from hospital staff

Doctor's, and patients.

Resolved office issues including troubleshooting

Typed up call logs and reports

Filing

Photocopies and faxing

Employee Training

Heavy Data Entry

Clerk 2003-2005

Porky's Gym, Miami, FL

One-on-one customer service/support

Writing up and handling contracts

Handling phones

Sales

Maintained gym clean and safe for clients

Employee training

Fitness training

Handled Cash and Credit Card Transactions

SKILLS Proficient in the following;

PC/Apple

Excel, Word, Access, PowerPoint

Dreamweaver MX

Internet/E-mail

Printers/Copiers/Faxes/Calculators

Digital photo/video

References available upon request

REFERNCES

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