Customer Service Medical Billing

Dana Fleming

Mobile Phone: 615-***-****

Secondary Phone:

E-mail: ablucr@r.postjobfree.com

OBJECTIVE

The ultimate objective is to obtain a position within a company that will allow me to

expand in the knowledge gained over the years.

WORK EXPERIENCE

Mail Processing Clerk

May 2005 - present

U.S. Postal Service Nashville, TN

Government and Military

Process Mail on Small Parcel Bundle Sorter entering the zip code into the system to

direct the mail to its proper location

Caterer/Owner

October 2001 - present

Just Like Home Catering Co. Nashville, TN

*Cater large orders to businesses throughout the Nashville area. *Responsible for the

preparation and delivery of order. *Part time annual pay $39,000.00

Medical Billing Clerk

January 2004 - May 2005

Concentra/Focus Technology Center Franklin, TN

Medical Billing and Coding

I input personal information into the system so that the client can have the correct

information to receive insurance payment.

Temp Pre-QA Specialist

September 2003 - January 2004

Spherion/Kroll Background America Nashville, TN

Verification of the work input into the KBA Records to make sure that the proper items

are ordered and that the customer is not overcharged.

Casual Clerk-Seasonal

November 1998 - June 2002

US Postal Service Nashville, TN

*Pack and sort mail into large containers to be delivered to various mail facilities. *Lifted

weights up to 65 lbs. *Keyed barcodes onto mail to be delivered to specific cities.

*Annual pay of $23,000.00

Accounts Payable Clerk/Processor

January 2001 - October 2001

Deloitte & Touche/PMI Nashville, TN

*Administer the processing of one or more of the firm's key internal accounting processes

during startup and through the transition to total firm implementation. *Work in a team

environment to define and achieve high performance goals and expectations. *Ensure that

customer's problems/needs are resolved effectively. Begin analysis on problems/needs.

*Annual pay $26,000.00

General Manager

May 2000 - November 2000

Gourmet Pizza Hendersonville, TN

*Managed the operation and staff of Gourmet Pizza which included being a role model

for all subordinates. Also responsible for efficiently and cost effectively operating the

store. *Completed and posted all weekly schedules for all personnel kept at or below the

stores labor budget. *Made sure all staff comply with uniform standards and

communicated verbally to all staff the menu or price changes, shortages and store

specials necessary to provide good customer service. *Responsible for executing all

marketing programs. *Supervised 10-15 employees with weekly sales of approximately

$2,500.00. *Annual pay $27,400.00 plus bonuses.

Owner/Manager

February 1998 - May 2000

Just Like Home Restaurant & Catering Madison, TN

*Catering large orders for companies in the Nashville area. *Directing, coordination ad

overseeing the operation on a daily basis. *Conduct training (restaurant only).

*Responsible for the coordination and preventative maintenance for the restaurant.

*Responsible for establishing and maintaining positive relations withing the community,

i.e. youth clubs, church groups, pre-schools, etc. *Supervised 4 employees with weekly

sales of approximately $1,900.00 in the restaurant *Current weekly sales in the catering

business of $750.00 per week part time. *Annual pay varied.

EDUCATION

Associate Degree,

0 0 - 5 2005

Volunteer State Community College Gallatin, TN

I am actively persuing fulltime, a degree in Business Administration with my minor being

Accounting

SKILLS

Restaurant Management Expert

Alpha/Numeric Data Entry Expert

Mail Distribution Supervisory Intermediate

LANGUAGES

English Fluent

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