Project Manager

Sucheta Mahajan

Phone: +1-626-***-****

Email: *******.******@*****.***

Summary

. More than 3 years of experience in Business Analysis with expertise in

SDLC and Agile methodology.

. Well versed in business requirements gathering tools and techniques.

. Experience in Information Architecture, Usability Analysis and User

Interface (UI).

. Expertise in User Centered analysis, testing and evaluation methods.

. Strong leadership skills and experience leading complex engagements

with consistent focus on successful delivery of the products or

services, on time and within budget.

. Detail-oriented, multi-tasked with strong analytical, problem solving,

communicational and interpersonal skills.

Skills

Business Analysis Skills Usability Analysis & Other Skills

IA Skills

Analytical and conceptual User Experience Advanced skills in

expertise concepts & research Microsoft Office -

Word, PowerPoint,

Planning, documentation, Wireframes & Excel, Visio, Project.

analysis and business Prototyping

requirements management

techniques Interface Usability Intermediate/Basic

skills in - HTML,

Creation of the Business Card Sorting XHTML, Scripting,

Requirements Document - Macromedia

BRD, High Level Usability testing Dreamweaver, Adobe

Scope-of-Work (HL SoW) Suite, Flash

document, & other related Well versed with Web

documentation. 2.0 & 3.0 concepts & Strong communication

techniques. skills. Communication

Knowledge of business of technical

processes Tools Used: iRise, information to a

UML & Use cases Visio, MS ppt non-technical audience

Content Inventories, & Communication of

sitemaps, wireframes, business information

prototypes, flow to a technical

charts, concept maps, audience

surveys, interviews,

and user Interpersonal,

documentation. Team-player &

collaboration skills

Work Experience

Total Work Experience: 3.5 years

(Work exp in North America - US & Canada: 1 year)

. Company: Edynamic Softech Solutions Pvt. Ltd. (ODC of Edynamic LLC,

USA)

Designation: Business Analyst

Location: New Delhi (India), New York (USA), Toronto (Canada)

Period: May 2006 - Sep 2009

Role & Responsibilities

Working as Business & Usability Analyst, my responsibilities included -

. Working closely with stakeholders to understand their business

processes and business needs.

. Conducting As-Is analysis and Gap analysis and identify gaps between

As-Is and To-be processes.

. Creating clear requirements documentation.

. Translate business requirements to Use Cases.

. Gaining consensus on requirements among all business participants.

. Communicating requirements with all stakeholders and obtaining

signoff.

. Working closely with Solution Architect & Project Manager to scope

solution, efforts & timelines.

. Managing onshore & offshore developers.

. Participating in Information Architecture and Design.

. Preparing wireframes and sitemap.

. Coordinating between client and technical team.

. Documenting and managing internal and client meetings.

. Coordinating project aspects in relation to work estimates,

requirements management, scheduling.

. Effectively managing scope against project objectives and tracing

scope changes.

. Coordinating with testing teams and UAT during testing phase.

. Preparing training material.

Other responsibilities

. Client Management

. Research and analyze new technologies and market trends.

. Review and edit whitepapers, blogs and other writings.

Work History

[pic] DMTI Spatial - Canada

DMTI Spatial corporate website www.dmtispatial.com

DMTI spatial founded in 1994 is a location intelligence company that

provides location content and software solutions to its clients. DMTI

Spatial software includes the Location Hub product suite that uniquely

identifies validates and maintains a universe of location-based data. DMTI

Spatial wanted to redesign its website to support an aggressive online

marketing strategy. They wanted to have an educational and rewarding User

Experience for their customer.

Role Business /Usability Analyst

Responsibilities Requirement gathering

Interviewed stakeholders

Performed AS-IS analysis and Gap analysis

Prepared Business requirement Document (BRD)

Prepared Project plan and Communication plan

Defined milestones and deliverables

Created usability evaluations including heuristic

evaluations.

Participated in preparing online marketing strategy.

Prepared Information Architecture

Defined site structure

Navigation

Wireframes

Sitemap

Client management

Coordinated between on-shore and off-shore team

Prioritized issues and ensured timely delivery of project

Participated in User Acceptance Testing (UAT)

[pic] RGE Monitor - New York

RGEMonitor, turn-key solution for enterprise content management

RGE Monitor was co-founded in 2004 by Nouriel Roubini, former senior

advisor to the U.S. Treasury and the IMF, and a professor at NYU's Stern

School of Business. RGE's online product is focused

on macroeconomic, financial, geo-strategic, and geo-political topics and

includes original analysis of the world's most important economies and

asset classes. It has been described as one of the world's best economic

websites by the Financial Times, Wall Street Journal and others. The

project involved migrating from home grown PHP based CMS system to a

complete Enterprise Content Management System, using Open Text.

Role Business /Usability Analyst

Responsibilities Requirement gathering

Interviewed stakeholders

Prepared process flow charts.

Developed Use cases

Performed AS-IS analysis and Gap analysis

Participated in JAD sessions.

Prepared Business requirement Document (BRD)

Prepared Project plan and Communication plan

Defined milestones and deliverables

Created usability evaluations including heuristic

evaluations.

Prepared Information Architecture

Defined site structure

Navigation

Wireframes

Sitemap

Client management

Coordinated between on-shore and off-shore team

Prioritized issues and ensured timely delivery of project

Participated in User Acceptance Testing (UAT)

[pic] American Express - New York

Tenencias (case management system)

American Express wanted to enter tax payment market by offering its

corporate clients to pay annual vehicle taxes through Amex using the

customer's existing credit. Each application to pay tax by the corporate

was treated as case and the proposed system managed the complete case life

cycle within Amex. Typical case would flow through different departments -

business, credit-fraud, distribution, payment, re-conciliation, billing,

quality, etc. and through endless workflows in its life cycle.

Role Business Analyst

Responsibilities Requirement gathering

Interviewed stakeholders

Performed AS-IS analysis and Gap analysis

Participated in JAD sessions

Developed Use Cases

Prepared process flows

Prepared Business requirement Document (BRD)

Prepared Project plan and Communication plan

Defined milestones and deliverables

Client management

Coordinated between on-shore and off-shore team

Prioritized issues and ensured timely delivery of project

Participated in User Acceptance Testing (UAT)

[pic] Moneris Solutions - Canada

Moneris Solutions, corporate website - www.moneris.com

Moneris Solutions is Canada's largest processor and acquirer

of debit and credit card payments. It's a joint investment between RBC

Royal Bank and BMO Bank of Montreal. Moneris processes more than 2.5

billion transactions a year for over 350,000 merchant locations. The

project was to completely revamp the company's corporate website

(www.moneris.com) on new enterprise content management system - Sitecore

CMS.

Role Business /Usability Analyst

Responsibilities Requirement gathering

Interviewed stakeholders

Performed AS-IS analysis and Gap analysis

Prepared Business requirement Document (BRD)

Prepared Project plan and Communication plan

Defined milestones and deliverables

Created usability evaluations including heuristic

evaluations.

Prepared Information Architecture

Defined site structure

Navigation

Wireframes

Sitemap

Client management

Coordinated between on-shore and off-shore team

Prioritized issues and ensured timely delivery of project

Participated in User Acceptance Testing (UAT)

[pic] NY Magic Inc. - New York

NY Magic, corporate website - www.nymagic.com

NYMAGIC, INC. is an insurance holding company that specializes in

commercial lines property and casualty and ocean marine insurance. They

wanted to re-design their corporate website to improve usability, design

and architecture. They also wanted to migrate to Sitecore CMS, and also

integrate Google Analytics to gain insight into website usage.

Role Business /Usability Analyst

Responsibilities Requirement gathering

Interviewed stakeholders

Performed AS-IS analysis and Gap analysis

Prepared Business requirement Document (BRD)

Prepared Project plan and Communication plan

Defined milestones and deliverables

Created usability evaluations including heuristic

evaluations.

Prepared Information Architecture

Defined site structure

Navigation

Wireframes

Sitemap

Client management

Coordinated between on-shore and off-shore team

Prioritized issues and ensured timely delivery of project

Participated in User Acceptance Testing (UAT)

Education

M.A. English B.Ed. (Education) B.A. English (Hons.)

2004 - 2006 2002 - 2003 1999 - 2002

Himachal University, H.P., Delhi University, Delhi University,

India Delhi, India Delhi, India

References

Mr. Rahul Khosla Mr. Manish Sahini Mr. Inder Sawhney Mr. Siddhant

Vice President Johri

(V.P.) - Director - User Director - Client Director -

Technology Experience & Engagement Creative

Services Design Edynamic Edynamic Softech

Edynamic LLC, USA Edynamic LLC, USA Corporation, Solutions Pvt.

Canada Ltd., India

Note: Contact details could be provided for any reference on request

Business Analyst

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