Customer Service High School
Resume:
Jacqulyne Jones
Waterloo, Iowa 50703
(H) 319-***-****
(C) 319-***-****
*.*********@*****.***
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SUMMARY OBJECTIVE:
A dependable, hardworking, reliable, honest and motivated individual
with a positive attitude who is seeking a
position utilizing my skills and experience.
SKILLS/QUALIFICATIONS:
• Typing(40wpm)
• Collections
• Software(Windows 98,Millienium,2000,XP,Windows Vista)
• Microsoft Office (Excel, Access, PowerPoint, Word, Spreadsheet.)
• Adobe
• Office tools(copy machine, fax, scanner, printer)
• C# Visual Basics
• Finance
• Criminology
EXPERIENCE:
2009-Present Lowe's Home Improvement Waterloo, IA
Cashier Associate
• Operating cash register
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• Maintaining clean areas
• Handling daily transactions
• Bagging merchandise
2009-2009 H&R Block
Waterloo, IA
CSC Associate
• Handled multiple calls
• Confirmed appointments
• Scheduled appointments
• Maintained cleanliness of the office
• Responsible for cash, checks and credit card transactions
• Welcome customers
• Refilled copy machine and printer
2008-2008 Sears Waterloo,
IA
C ashier/Floater
• Operated cash register
• Maintained clean areas
• Handled incoming calls
• Advertised Sears' Cards
• Gave frequent breaks
• Accurately maintained cash drawer
2008-2008 Tyson Foods, Inc Waterloo, IA
Production/Utility Worker
• Prepared meat produce for shipment
• Boxed meat properly
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• Handles utility knives
• Maintained cleanliness area
• Worked on assembly line
• Handles numerous of Produce
2007-2008 Wal-Mart Waterloo, IA
Cashier
• Operated cash register
• Bagged merchandise
• Cash handled
• Maintained clean belts and area
• Gave customer service
• Kept shelves stocked and cleaned
2006-2007 CBE Group Waterloo, IA
Collector
• Handled multi-lines
• Maintained clean area
• Set up payment arrangement
• Worked on daily tasks
• Kept a positive attitude
• Used computer skills
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2004-2006 Menards Waterloo, IA
Cashier Associate
• Gave all guests prompt and courteous service
• Completed daily cash log at the beginning and ending of a shift.
• Ensured total customer satisfaction
• Accurately rang up customer sales by itemizing merchandise purchased by
customers to determine bill.
• Answered customer's questions concerning location and price of merchandise
2004-2004 Wishbone Inc.
Cashier/Waitress Waterloo, IA
• Taken orders from patrons for food or beverages
• Informed customers of daily specials
• Cleaned tables or counters after patrons have finished dining
• Prepared hot, cold, and mixed drinks for patrons
• Filled salt, pepper, sugar, cream, condiment, and napkin containers
• Escorted customers to their tables
• Responsible for cash, checks and credit cards transactions
Awards
2009-Present Kaplan University Dean's List Award Cedar Falls, IA
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EDUCATION:
2000-2003 Columbus High School Columbus, MS
• Diploma
2009-2010 Kaplan University Cedar Falls, IA
• Information Technology
2010-Present South University Savannah, GA
• Criminal Justice- AAS
Reference available upon request
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