Manager Insurance

Christine Tanner

**** ***** ****** ** **. Charles MO. 63301 Cell: 636-***-****

Home: 636-***-**** Email: ******@***.***

CAREER OBJECTIVE

Throughout my career as both Producer and Manager, meeting customer and

employer's needs with the end result of "Satisfaction" has

always been paramount to me. My husband and I have relocated back to the

St. Louis area to be close to Children and Grandchildren. My objective is

to secure a full time position with a Company that is looking for someone

who has a proven track record of exceeding employer expectations. I have an

extensive background in customer relations, time management and the ability

to adapt easily to change.

HIGHLIGHTS OF QUALIFICATIONS

. Talented leader with over 30 years of experience as Producer and

Manager in the Insurance and Banking industries in Missouri and

Florida markets.

. Excellent verbal and written communications skills.

. Exceptional problem solving abilities.

. Accustomed to working in a fast-paced environment and successfully

handling several responsibilities simultaneously.

. Team player, positive attitude and strong relationship building

skills.

. Ability to adapt easily to change.

EMPLOYMENT HISTORY

ABS Insurance Service

February 2010 to Present

Brokerage Personal Lines Account Representative

. Personal lines Auto and Fire

. Marketing to both non-customers and existing customers.

. Servicing existing customers with emphasis on discerning additional

needs

. Representing: Travelers, Allied, Safeco, State Auto, Progressive,

America First and Foremost

State Farm Insurance, Agent Jason Flatch

June 2008 to December 2010

Agent Staff - Multi Line Sales Rep.

(Agency Information: HH count 3,390; Auto - 4,462; Fire - 2,333; Life - 942

and Health - 150)

. All lines producer - Auto, Fire, Life, Health and Banking products

- Personal and Commercial lines.

. Servicing existing customers with emphasis on discerning additional

needs.

. Marketing to non-customers with emphasis on gaining their trust and

business.

. Meeting both personal and office goals with a team spirit.

State Farm Insurance, Agent Don Robinson (Note: Agent Retired)

July 2004 to March 2008

(Agency Information: HH count - 2,397; Auto - 2,549; Fire - 2,723; Life -

407 and Health - 77)

Office Manager

. Provided Leadership and direction to a five staff team.

. Responsible for all day to day operations of the Agency; hiring,

training and coaching staff, reviewing applications developing

and implementing sales strategies, reconciliation of premium fund

account, monitoring history of altered money report, collections

and claims.

. Conducted monthly meetings with the team to share ideas, reinforce

agency goals and to ensure understanding of new procedures, new

products and underwriting changes.

. All lines producer (writing life, health, P&C, Citizens Property

and State Farm Bank products)

State Farm Insurance, Agent Ron Shearouse

October 2001 to July 2004

Agent Staff

. All lines producer Auto, Fire, Life, Health and State Farm banking

products.

. Strong cross-selling abilities through the use of Insurance and

Financial reviews.

. Reconciliation of Agents Premium Fund Account, monitoring the

altered money report, collections and claims handling.

State Farm Insurance, Agent Cynthia D'Amico

April 2001 to October 2001

Cindy allowed me to work in her office performing administrative duties

until I obtained my 4-40 and

2-15 licenses and she assisted me in securing a position with

Agent Ron Shearouse.

The Management Team LLC

November 1997 to January 2001

Owner

. Responsibilities included Start Up of business, Marketing, Managing

Training and Supervision of 20 Employees.

Mercantile Bank of Lake of the Ozarks

May 1995 to October 1997

Branch Manager/Loan Officer/Investment Representative/Business

Development Officer

. Responsibilities included Hiring, Managing and Training of staff in

a newly opened branch.

. Reviewing and approving of Residential loans, Consumer loans and

Commercial loans secured by real estate.

. Collections of past due loans, including working with local

Attorneys during foreclosure proceedings.

. Emphasis was on growing deposits and Commercial Business

Development. During 1996, I originated 1.5 million in loans, made

investment sales of 400K, grew deposits by 800K and doubled the

monthly income for the branch.

. March of 1997, I took a position as Business Development Calling

Officer. In this new position, I was successful in getting a new

program up and running. I developed various forms used for

tracking, conducted studies on essential market segments to target

and developed scripts to be used by my colleagues as well as

myself.

Mercantile Bank - St. Louis (Creve Coeur)

March 1987 to May 1995

Retail Banking/Loan Officer

October 1986 to July 1987

Escrow Account Administrator - Real Estate Lending

Special Assignment

March 1983 to October 1986

Control Clerk - Bookkeeping Dept.

INDUSTRY SPECIFIC

2-20 Licensed (General Lines P&C) Missouri

2-15 Licensed (Life and Health) Missouri

REFERENCES

Jason Flatch, State Farm Agent 941-***-**** cell and 941-342-

6036 Office

Don Robinson, Retired State Farm Agent 941-***-**** cell or 941-***-****

Home

Rich Magann, Agency Field Specialist 941-***-**** cell or 941-379-

4230 Office

Ron Shearouse, State Farm Agent 561-***-**** Office

Other references provided upon request

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