Customer Service Sales

Alan H. Richman

** ******* *****

Westwood, Massachusetts 02090

781-***-****

Email Address: **********@***.***

WORK EXPERIENCE:

UNITED STATES POSTAL SERVICE 2003-PRESENT

Chestnut Hill, MA 02467

Responsible for handling, sorting and distributing thousands of pieces of mail daily

Deliver express, certified mail and registered parcels

Bonded and have a perfect safety record on and off road

BUSINESS OWNER: DBA HOUSE OF PARTY FAVORS 1987-2003

Newtonville, MA 02460

Owned and operated a Hallmark Card, Gift & Party Supply Store

Managed 5 employees, including scheduling

Motivate employees to provide excellent customer service

Trained employees regarding the proper techniques used in inventory shrinkage control

Responsible for the purchase and control of inventory, as well as merchandising new

products

Responsible for weekly payroll, as well as accounting information for quarterly taxes

Retail sales more than doubled within the first 3 years of owning the business

EDUCATION:

Babson College, Wellesley, MA 1977-1979

MBA Program

University of Massachusetts, Amherst, MA 1971-1975

Bachelor of Science Degree in Psychology, Minor in Science

References available upon request

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