Sales Customer Service
Resume:
Gaynell McQuillan
Houston, TX. 77077
*******@*****.***
SUMMARY OF QUALIFICATIONS
I'm a self motivated, organized, disciplined and adaptable professional who
demonstrates excellent sales, negotiation, communication and problem
solving skills in a fast-paced environment. I have a proven ability to
motivate and lead by example as well as a strong ability to educate, guide,
and influence others. I have acquired over fifteen years of outside sales
and merchandising experience. I have developed a solid work ethic and a
strong customer focus. I am able to identify and act on sales opportunities
as well as respond to competitor activities. My past work experience
includes promotional displays and maintaining inventory protocols.
Education
Public Relations / Business - Tampa, Florida - Associates Degree
Continuing Education at L.S.U. and Rice University
Completed Dale Carnegie and Zig Ziglar Seminars
Logistics:
Inventory control, and excellent customer service, courier services
PC Skills:
Efficient in Microsoft Office applications and hand held computers to
generate reports and record data.
Work Experience:
Sales Specialist, YSL Cosmetics and Fragrances. Houston, Texas (1993-
Present - seasonal and weekends).
Responsible for selling products, meeting company goals and objectives,
servicing existing and developing new accounts. Installing promotional
merchandising, negotiated promotional space and location for in house
department managers. Provided sales outlet for varies international brands.
Sales Contractor, The Hershey Company, Houston, Texas (November 2009- March
2010).
Given an assigned territory with over 165 stores where I sold new product
items, in addition to selling permanent and promotional displays.
Responsible for completing POS (Point of Sale) materials with accounts,
reporting product profitability, sales and damage goods to corporate office
via hand held, email, or voice mail.
International Specialist, Federal Express, Houston, Texas (June 2005 -
February 2007).
Responsible for sorting, scanning, lifting, and auditing outbound packages
and documents for international destinations. Audited commercial invoices
per
company codes. Communicated with regulatory control groups to insure
company standards were met.
General Mills-Houston, TX (Aug.1999- February 2005)
Retail Sales Representative
Responsibilities included promoting, marketing, and distributing name brand
products through retail stores in assigned territory. Conceptualized and
designed promotional displays for large grocery chain in conjunction with
"Box Tops for Education" program, resulting in substantially increasing
sales, public awareness and donations to schools. Implemented point of sale
and new products projects. Used specialized communication skills to develop
line of communication with store and division managers. Negotiated prime
display space and promotional programs. Optimized skills by meeting or
exceeding corporate-assigned sales quotas, developing a referral network to
help increase the client base, meeting ongoing customer service
requirements as needed, completing and submitting accurate expense reports
and weekly activity reports on a timely basis, projecting a positive image
when representing the company to clients and the community.
Contact this candidate