Sales Customer Service
Resume:
James W. Carpenter
Title ~ Relationship Sales Leader ~
Experience 2005 - Present Audio Video Interiors Medina, OH
Builder, Architect & Designer Liaison
Residential / Commercial Electronics
Establish Relationships with Custom Builders,
Architects & Interior Designers
Coordinate Project Opportunity's to appropriate
Project Sales Representative
Elected to Board of Directors, American Society of
Interior Designers - Ohio North Chapter
Team Leader for charitable project for Akron
Children's Hospital
Point Person for Construction & Civic Networking
Organizations
2003 - 2005 KEB America Shakopee, MN
Regional Manager
Power Transmission
Direct Representative for International OEM for 5.5
states
Maintained Regional Office in my residence
Coordinated Factory Based Technical Support visits
for OEM Customers
Supported established Distribution Network
Provided Region Status Reports to Domestic HQ
2002 - 2003 Audio Video Interiors Medina, OH
Project Sales
Residential / Commercial Electronics
Commenced Target Territory Saturation
Initiate contact with Custom Builders, Architects &
Interior Designers and their clients
Engage in Networking Organizations
Develop System Design with Electronic Components
for Security, Access, CCTV, Automation, Premium
Audio / Video Applications
Propose Designs & Secure Orders
Provide Demonstrations & Training of Systems
Recipient of Sales Leader Awards
Continued...
James W. Carpenter Continued...
1988 - 2001 Norlake Manufacturing Co. Elyria, OH
Sales Engineer
Specialty Electrical Transformers
Launched Direct External Sales Effort
Captured OEM Electrical Projects from accounts
ranging from single site facility to Fortune 200
Corporations
Developed Professional Long Term Relationships with
Executive / Engineering / Purchasing / Production
Contacts
Managed Multiple New Projects
(Electrical/Mechanical) from R & D through
Production Start Up
Merged Technical Teams
Diversified Industry Targets
Introduced Contract Manufacturing Services
Increased Key Accounts by 100%
Responsible for Sales of $8.5 Million + which equal
75% of Revenue
Supported Manufacturer's Representatives
Implemented Home / Mobile Office Resource Concept
Planned and Directed Customer Appreciation
Endeavors
1984 - 1988 General Electric Co. Oberlin, OH
Material Handler, Contract Administrator
Electrical Switchboards
Shipping / Receiving of component and finished
electrical products
Inventory Control Duties
Purchasing / Expediting Tasks
Performed Customer Service Duties by interfacing
with customers on delivery issues to insure timely
receipt of products
Education Graduate - North Ridgeville High School
DeVry Institute of Technology - Courses including
Basic Electronics
Various Sales / Motivational Courses and Seminars
***************@*********.***
6602 MacKenzie Road
North Olmsted, OH 44070
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