Customer Service Training

Erin O. Ryan

*** ***** ********** **.

Gilbert, Az. 85233

480-***-****

Email: *****@*****.*******.***

Summary of Qualifications:

. 6 years of experience working in the Service Industry

. Excellent customer service and communication skills with customers of

all levels

. Over 2 years of experience in training and supervisor positions

. Very Familiar with Microsoft Word, Excel, PowerPoint, etc.

. Well honed analytic and problem solving skills

Education:

University of Arizona, Tucson, Arizona

Bachelor of Arts: Social and Behavioral Sciences, May 2010

Concentration: History, GPA 3.1/4.0

Work History:

Paradise Bakery/Panera Inc. Chandler,

Gilbert, and Tucson, AZ.

Trainer, Cashier, Food Prep, Busser, Dishwasher March 2004

to May 2010

. Trained newly-hired employees for various tasks in a through and

competent manner

. Helped to implement new training program to assist new workers

. Handled cash transactions with customers while providing

friendly and quick service

. Able to help a large volume of people while remaining organized

and efficient

. Kept an excellent attendance record as well as a consistently

balanced till

Awards:

. State Of Arizona AIMS Scholar - 2006

. National AP Scholar -2006

. Recipient Presidential Scholarship - University of Arizona

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