Customer Service High School

graciela barco

objective

To improve my skills in an environment that will

provide an infinite opportunity of professional

growth.

Experience

****-******* *** ****** ***

Hoboken, NJ

Concierge

Meet and greet tenants and their guests.

Maintain a written record of arrivals and

departures.

Receive and sort all incoming and outgoing mail.

Schedule maintenance request as needed.

2008-2009 Radio Shack Jersey City, NJ

Sales Associate

Responsible for processing all customer services

such as returns, exchanges, credit card payments,

purchases, guarantee redemptions, in a timely and

professional manner.

Sell and troubleshoot mobile devices for Sprint,

AT&T, T-Mobile Virgin Mobile and Boost Mobile.

Performed cash drawer maintenance and balance,

including close out procedures for the store and

bank deposits.

2007-2008 Circuit City North

Bergen, NJ

Customer Service Associate

Responsible for processing all customer services

such as returns, exchanges, credit card payments,

purchases, guarantee redemptions, in a timely and

professional manner.

Properly processing, documenting and filing of

credit card applications.

Performed closeout process at end of business day.

2003-2006 Panera Bread Bakery

Edgewater, NJ

Cashier/Associate Trainer

Responsible for all final sales at the register

Balanced register ant beginning and end of shift.

Trained all new associates and taught policies and

procedures of bakery

Education

2002-2004 Emerson High School

Union City, NJ

Atended 2 full years

2006 Hudson County Community College

Jersey City, NJ

Obtained High School diploma at the adult program

2010 T.C.I. College

New York City, NY

Paralegal Studies - Graduation Summer Of 2011

qualifications

Perfect knowledge of both English and Spanish

languages (read, write, speak). Strong

organizational and analytical skills, Will work

effectively with diverse groups of people or as an

individual. Highly trainable, fast learner. Will

adapt well to changes in the workplace. Strong,

solid customer service and selling skills. Windows

XP, Vista and 7, Microsoft Office.

References

Available upon request.

Phone 201-***-**** 201-***-**** . e-mail ********@*****.***

514 bergenline avenue apt 1 . union city, new jersey 07087

Contact this candidate