Customer Service Technician
Resume:
Melquiade Gonsalez
Winston Salem, NC 27107
**********@********.****.***
Objective:
To obtain a position in the Computer Electronics field in which I will be able to utilize my education while
continuing to increase my skillset for the benefit of the company.
Education:
2008-2010 ECPI College of Technology Greensboro, NC
Associates of Applied Science
Major: Computer Electronics Engineering Technician
GPA: 3.6
Skills:
Support for Microsoft Windows XP, Vista, and Windows 7
Microsoft Office 2007 and 2010
PC and Network Troubleshooting/Tune Up
Fiber Optic Cables
Bilingual- English and Spanish
Customer Service
Forklift Operator
Certifications:
Certified Fiber Optic Installer
Work Experience
2009-Present Leggett and Platt High Point, NC
Border Bender
• Bend border rods uses for the beds
• Lifting the borders and stacking them in a rack
• Drive forklift to put the material to work
2010-2010 Public Data Works Inc. Winston Salem, NC
Externship- Computer Technician
• Assist with connecting computers to the server
• Troubleshoot Computer, Printer, and Network Problems
• Install operating systems
• Upgrading computers and servers
2008-2009 Dell Computers Kernersville, NC
Truck Loader
• Load computers inside a truck
• Check any damaged parts
• Maintain a steady flow of work as a team to meet production goals
Awards/Organizations
Deans list- ECPI College of Technology; January 2009-February 2009
Perfect Attendance- ECPI College of Technology; October 2008-December 2008; January 2009-
February 2009; March 2009- May 2009
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