Quentin Lance Ross
**********@*****.***
Summary of Qualifications
Motivated, results-driven professional with exceptional technical and
communication skills and an extensive background in the following
competencies and areas of specialization:
. Comprehensive knowledge and expertise in all phases of enterprise-
wide Environmental, Health and Safety Management Information Systems
implementation projects including the following modules: Compliance
Management, Air Compliance, Water Quality, Industrial Waste Tracking,
Occupational Health, Industrial Hygiene, Incident Tracking, Process
Safety Review, Audits, Chemical Inventory, Material Safety Data
Sheets (MSDS), and Management of Change.
. Demonstrated ability to develop and consistently streamline system
implementations and operations to increase company productivity and
profit by staying focused on delivering project tasks on time and on
budget. Proficient with MS Word, Excel, Access, PowerPoint,
SharePoint, Visio, and client/server relational databases (SQL Server
and Oracle).
. Projects included: proposals, Statement of Work, corporate and
facility infrastructure assessments, gathering and documenting
business process requirements, facilitating software system
selections, creating software vendor demonstration scripts and
evaluation documentation, analyzing functional and technical
specifications and requirements for configuration, requirement
traceability matrices, resolving conflicts between business
requirements and standard system functionality, and developing
implementation plans and procedures.
. Conducted comprehensive Data Analysis, developed data mapping and
data migration (including: business/facility hierarchies, personnel
HR data, process units and equipment, permits, regulations and
related tasks, notification schedules, validation lists,
chemical/materials and transaction data, emissions equations, and
continuous monitoring equipment results data). Developed business
process workflows and conceptual diagrams, formulated fit-gap
analysis, created detail design specifications for integration and
customization projects, and tracked management of change.
. Developed comprehensive system test strategies, Software Quality
Assurance (SQA), test plans and cases, documented results, tracked
defects/issues to resolution (Test Director).
. Gained an intimate knowledge of business units and operations
processes and their compliance requirements pertaining to
petrochemical and general manufacturing industries, including
Environmental, Health and Safety standards (EPA, RCRA, TCEQ, OSHA and
DOT). Developed several environmental compliance programs, permit
applications, and emission inventories, created regulatory
applicability analysis, compile and report data, hazard materials
communication.
. Excellent analytical and problem-solving skills; ability to interact
and collaborate with team members; highly adaptable in complex and
changing environments; initiative in taking ownership of project
assignments to completion; and excellent written and verbal
communication skills.
Professional Experience
Syntex Management Solutions - Houston, Texas
March 2009 - February 2010
Sr. Implementation Consultant
Key Projects:
. Alyeska Pipeline Services Company - IMPACT Enterprise Risk Management
(ERM) Suite Implementation Project, including Incidents, Consequences,
Investigations, Root Cause Analysis, Workflows and Action Items.
IMPACT system configuration, data migration, QA, develop test plans
and cases, execute testing, document and track results, production
roll-out and training materials.
. Northeast Utilities - IMPACT Assessments Module Implementation
Project. Develop the assessment workflow from business processes,
system requirements, system configuration, QA, execute testing and
production roll-out.
. Chevron - IMPACT ERM Implementation Project. Developed detailed design
specifications for the implementation, including Incidents,
Consequences, Investigations, Root Cause Analysis, Workflows and
Action Items.
Process Safety and Reliability Group (PSRG Inc.) - Houston, Texas
April 2008 - July 2008
Sr. Implementation Consultant
Key Projects:
. Delek Refining - OSyS Knowledge Management System (KMS) implementation
project.
. Sinclair Oil - Process Hazard Analysis (PHA), conduct and document
Process Hazardous Operations studies (HAZOP).
. VeraSun Energy - Document Management System (Knowledgetree) system
implementation.
Optimized Systems and Solutions (OSyS), a subsidiary of Rolls-Royce plc -
Houston, Texas
March 1999 - March 2007
Sr. Implementation Consultant
Key Projects:
. BP America, BP Global - Environmental Support Solutions (ESS)
software. Environmental, Health and Safety (EH&S) Compliance
Management Implementation Project. Developed comprehensive Test
Strategy and Test Plans which included: Functional, Regression,
Performance, and User Acceptance Testing. Testing included system
configuration, business requirements, functional and technical
specifications, software upgrade releases, and system language
translation. Developed test plans and cases, QA, coordinated and
executed testing, documented results (Test Director), defect/issue
tracking and resolution. Configured and tested import templates and
business rules for the EH&S Data Importer Tool with coordination and
collaboration with the BP Business Units and IT groups throughout all
phases of the project roll-out.
. Sunoco, Inc. - Environmental Management Information System (EMIS)
Project, Compliance/Task Management, Air Compliance, and Occupational
Health / Industrial Hygiene Implementation Projects. Conducted site
assessment meetings at facilities throughout the United States to
gather and document business requirements, and analyze functional and
technical specifications and requirements. Coordinated and facilitated
software vendor demonstrations, created demonstration script
requirements and evaluation documentation. Developed business units
process workflows, conceptual diagrams, and system configuration,
performed comprehensive data analysis, created data mapping matrices
from legacy systems, data migration, and fit-gap analysis. Developed
system test plans and cases, SW QA, end-user training, and provided on-
going client relations and support.
. Lyondell-Citgo - EMIS Implementation Project - Air Compliance Module
configuration, data analysis mapping, and data migration. Configured
Air emissions equations, time-dependent variables and reporting.
Fugitive Emissions Module configuration, monitoring schedules,
testing, and on-going client relations and support. Waste Module test
plans and testing, end-user trainings, and on-going support.
Production roll-out and tracked Change Management for all modules.
. Marathon Oil Company - Environmental, Health and Safety (EH&S) System
Implementation Project - Conducted site assessments and client
meetings to gather and document business requirements, analyzed
functional and technical specifications and requirements; developed
process workflows, conceptual diagrams, data mapping, data migration,
and end-user training manuals.
. Saudi Aramco - EMIS Project - On-site meetings in Saudi Arabia to
gather and document business requirements, functional and technical
specifications and requirements, and develop workflows and conceptual
diagrams for implementation.
. ConocoPhillips - Occupational Health (Medgate), Industrial Hygiene,
and Chemical Inventory/Material Safety Data Sheets (ESS), Change
Management and Process Safety (Knowledge Management System),
Implementation Projects - legacy systems data mapping and migration,
configuration, develop test plans and execute testing, SW QA, user
acceptance, production roll-out and end-user training.
. Syngenta - Compliance/Task Management, and Industrial Hygiene
Implementation Project - gather and document business requirements,
software functional and technical specifications/requirements develop
workflows and conceptual diagrams, software vendor demonstration
scripts, coordinate and facilitate demonstrations, and evaluation
documentation.
RMT, Inc. (Engineering and Environmental Services) - Austin and Houston,
Texas
July 1991 - March 1999
Consultant and Manager
. Air Quality and Fugitive Emissions Divisions - compliance consulting
projects including: Union Carbide, DuPont, Marathon, Coastal, and Dow
Chemical. Developed Title V applicability analysis, permit
applications, emission inventories, and containment dispersion
modeling. Leak Detection and Repair (LDAR) compliance programs and
project management. Developed enterprise-wide LDAR strategies and
business development. Performed environmental and safety activities in
industrial facilities, equipment tagging and monitoring, handheld data
loggers, LDAR systems management and support and reporting to
regulatory agencies.
. Remediation and Construction Division - Remediation, Emergency
Response and Spill Prevention program for transformer oil releases and
large substation remediation projects for City of Austin Electric
Utility Department. Manage remediation projects and subcontractors,
safety assessments and evaluations, soil sampling and TPH/PCB
analysis, groundwater/well sampling, project documentation and
reporting to regulatory agencies.
Education
Saint Edward's University - Austin, Texas
Bachelor of Business Administration, May 2000
University of Texas - Austin, Texas
Business Administration and Geology
Environmental Software Solutions (ESS), Essential Technologies - Houston,
Texas
Certified Environmental, Health and Safety Consultant, June 1999
References Upon Request