DAVID W. McCAIN
** **** ****** • Washington, New Jersey 07882
908-***-**** • ************@*****.***
EXECUTIVE ASSISTANT • ADMINISTRATIVE COORDINATOR
Pragmatic, multifaceted administrative specialist with several years experience in client services, continuous
process improvement and streamlining workflow to exceed corporate goals. Strong communicator able to support
skillful, cohesive teams dedicated to efficient production. Highly skilled in sales administration, product launch and
logistical functions. Seasoned in document management, customer follow-up, AR/AP and problem resolution.
Reputation for strategic planning and full service assistance.
Administrative Management • System Improvements • Strategic Planning • AR/AP
Prioritization • Contract Administration • Client Follow-Up • Global Liaison • e-Invoicing • Collections
Product Launch • Operational Streamlining • Quality Assurance • Data Analysis • Team Leadership
• Travel Arrangements • Project Management
PROFESSIONAL EXPERIENCE
OFFICE TEAM, Bridgewater, New Jersey • February 2010 – April 2010
Staffing agency. BEUMER CORPORATION, Branchburg, NJ. Service Assistant in the Service Department. The
Beumer Corporation is a German-based manufacturing company specializing in bulk material handling and
sortation equipment sold to international customers.
Responsibilities included weekly reconciliation of service technician time sheets and expenses and the input of new
service orders, proposals and warranty orders using SAP/B1 software. Monitored the service hotline taking
information regarding service calls to forward to the Technical Services Manager and the service technicians.
Worked closely with accounting department in billing customers and checking on payment status of past-due
payments. Ensured archiving of all e-mail correspondence relating to service orders.
Notable Accomplishments
• Responsible for collection of approximately $100,000 in past due accounts.
• Consolidated service technician timesheets and expense reports going back to the beginning of the year.
THE LEIGH BUREAU, Somerville, New Jersey • June 2003 – July 2009
The oldest speaker bureau in the United States, representing professionals in technology, business, IT, economics
and the future.
Executive Sales Assistant
Oversaw wide range of administrative details pertaining to contract negotiations for top tier speakers including
confirming engagement specifics and logistics, monitoring contract review and full execution of contracts, and
timely receipt of deposits and balances . Collaborated with clients to ensure on schedule workflow. Followed up
with past accounts for continued business and referrals. Partnered with VIPs including Nobel and Pulitzer prize-
winners and New York Times editorialists in booking travel arrangements and working with diverse Personal
Assistants to coordinate logistics. Worked with accounting department to send e-invoices, establish third party
vendors and AR/AP. Performed in-depth research of events and corporate histories to assist in account capture.
Notable Accomplishments
• Supported multimillion dollar sales professionals through account follow-up, securing payments and signed
contracts. Aided in volume increase resulting in a top sales award.
• Recognized by management for diligence and persistence in investigating and resolving past due invoices.
• Collaborated with Fortune 500 companies in administration of client contracts between $3M-$5M annually for
events and conferences.
• Spearheaded marketing and advertising efforts to prospective clients, increasing corporate footprint and
penetrating untouched territory.
DAVID W. McCAIN • Page 2 • ************@*****.***
ANN HECKEL & COMPANY, INC, Princeton, New Jersey • March 2000 – April 2003
Medical education company, specializing in services such as drug-specific databases to corporate clients.
Project Manager
Worked with an Account Supervisor and Manager of Scientific Information to initiate 4 web-based drug-specific
databases for top tier pharmaceutical clients. Ensured top level client service support such as slide orders and
troubleshooting. Administered updates, information verification and error reduction. Coordinated medical meetings
with key personnel and management. Co-led team development of projects to ascertain all administrative functions
are dealt with on a timely basis.
Notable Accomplishments
• Aided in successful launch of multiple high profile drug-specific databases including Starlix and Lamisil.
• Ensured adherence to project deadlines for product/service launch.
• Partnered with IT vendors, consultants and corporate pharmaceutical executives on proper database set-up,
parameters, budgets and proofreading of scientific content.
NORTHEAST GREAT DANE, Hillsborough, New Jersey • June 1999 – March 2000
Truck trailer manufacturer doing business for 30+ years. Annual revenue $40M .
Sales Coordinator
Administered full service support to sales professionals. Processed damage claims, freight and decal billing.
Managed logistical functions for shipping for new trailers and tracking trailers from origin to destination. Supervised
documentation and management of truck trailer sales. Improved customer satisfaction through verifying accuracy
and timely delivery of goods.
Notable Accomplishments
• Key coordinator of a record shipping and delivery of 2500 post office trailers, on time and within budget.
• Optimized resources via streamlining workflow, upgrading processes and procedures and cutting workloads.
Career Note: Additional experience as Contract Administrator, King Features Syndicate • 1990-1998. Details
furnished upon request.
EDUCATION
Bachelor of Arts ~ Journalism
Northwestern State University, Natchitoches, Louisiana
PROFESSIONAL MEMBERSHIPS
Professional Services Group of Central New Jersey
NORWESCAP (Northwest New Jersey Community Action Program) volunteer
TECHNICAL KNOWLEDGE
MS Office
Sales Logix
Great Plains Dynamics
Outlook, Super Office
MILITARY EXPERIENCE
US Navy and US Naval Reserve, New Orleans, Louisiana