Gina Vera Laughlin
***** **** **** *****, **********, MN 55345
Cell Phone: 612-***-**** Email: ********.****@*****.***
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PROFESSIONAL EXPERIENCE
UnitedHealth Group Company, Golden Valley MN 2007 - 2010
Product Analyst, OptumHealth Care Solutions
. Developed a client cost model to demonstrate potential 16% medical cost
risk associated with clinical program attrition, which resulted in
program retention and positive client engagement.
. Led a cross functional team to develop and implement a solution to a
clients benefit and claims administrations issue and resolve executive
level concerns.
. Created a business requirements and specifications document for a new
risk product that would function as a base agreement for external clients
with greater that $1 million in potential revenue.
. Managed a cross functional team to implement a clinical program, designed
to engage out-of-network providers through data sharing and peer to peer
consultation, in order to reduced medical cost by 14%.
. Partnered with sales in the development of customer specific solutions,
client contracts, and client presentations.
University of Minnesota PDBD Program, Minneapolis, MN 2006 - 2007
Product Development Consultant
Conducted a market analysis of the international wastewater industry and
identified $60 Billion opportunity to deliver clean water solutions to
developing countries.
Utilized entrepreneurial strategies to implement a business opportunity to
meet market, technical, and financial feasibility for a waste water
aeration equipment manufacturer.
Manage a cross functional project team consisting of graduate level
business and engineering students, faculty, and Aeromix Systems Inc.,
industry sponsor representative, through all phases of the product
development lifecycle.
Built and tested 16 propeller prototypes and delivered two working
prototypes that demonstrated increased oxygen draw efficiency.
Construct a business plan, including financial forecasting, to demonstrate
financial feasibility.
Present recommendations to Aeromix Systems executive team.
American Medical Systems, Minnetonka, Minnesota Summer 2006
Product Management Intern
Conducted a survey of physicians resulting in the identification of
decision making factors related to product purchase, and revealed how
physician's time and financial resources are allocated.
Executed an environmental analysis resulting in identification of market
trends impacting physicians and medical consumers.
Defined a relational value program designed to integrate the product within
customer environment.
Presented recommendations to Vice President of Global Sales and senior
sales executives.
Maximum Graphics, Consolidated Graphics, Chanhassen, MN 2002 - 2005
Strategic Account Manager
Accelerated revenue growth at a rate of $6MM per year by consulting with
clients in the healthcare business segments on market launch initiatives
and strategically aligning resources to realize their goals.
Streamlined market initiatives by implementing e-commerce solutions.
Optimized Spanish language communications projects for UnitedHealthcare's
Marketing Services Group.
Developed production standards for branding campaign in order to achieve
consistency of printed communications.
Wallace, Roseville, Minnesota 1996 - 2002
Directed marketing efforts for a Total Print Management company, targeting
customers in the Twin Cities and Dallas, Texas.
Market Representative, Roseville, MN
Consulted with potential customers to identify partnering opportunities.
Mentored junior sales trainees in effective use of customer research and
prospecting tools.
Market Representative, Dallas, Texas
Launched promotional campaign that included the development of collateral.
Resulted in the capture of 5 new accounts including Chuck E. Cheese (CEC
Corporation).
Achieved sales goal of $500,000 within first year through account
development efforts targeting business to business and Hispanic marketing
agencies.
Promotional Sales Representative, Dallas, Texas
Planned, implemented, and functioned as primary instructor for customer
training sessions.
Increased annual report related sales by 20% through co-promotional events
with vendor representatives.
Consolidated Papers, Inc., New York, New York 1992 - 1996
Manufacturers' representative for a coated papers mill with territory
responsibility in New York City and the Up-State New York.
Regional Sales representative
Surpassed sales goals by 7% in first 18 months.
Reduced customer quality complaints by 3% through accurate processing
techniques.
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EDUCATION SUMMARY
MBA Carlson School of Management, 2005-2007
UNIVERSITY OF MINNESOTA; MINNEAPOLIS, MN
BACHELOR OF SCIENCE ROCHESTER INSTITUTE OF TECHNOLOGY, 1988-1992
ROCHESTER, NY