Service Manufacturing
Resume:
CIRRICULUM VITAE Naima Akida
Clinton, MD 20735
*****.*****@*****.***
EDUCATION:
North Carolina Agricultural & Technical State University
Greensboro, NC
Bachelor of Science, Industrial & Systems Engineering
Certificate, Waste Management, Waste Management Institute
GENERAL ELECTRIC, HEALTHCARE
Laurel, MD
Order Fulfillment Planner 05-07
to Present
. Collect and analyze shipping data to track the timeliness of production
and shipping efforts
. Ensure customer request dates are entered properly based on standard lead
times
. Produce and publish weekly reports analyzing shipping and delivery trends
in comparison with previous years or quarters.
. Ensure customer request dates are met by efficiently planning and
tracking incoming purchase orders.
. Manage order backlog by facilitating weekly scheduling meetings with
materials specialists and production personnel to ensure timely and
accurate updates are provided to customers.
. Coordinate and communicate fulfillment plans to production, materials and
service organization leadership.
. Work closely with production to ensure materials are sufficient and will
meet order expectations.
. Manage metric tracking for ship complete on time (SCOT), late orders, and
order frequency.
. Increased ship complete on time by 50% in a ten-week period by ensuring
that sufficient stock was available two weeks prior to scheduled ship
dates.
. Managed New Product Introductions by ensuring that all needed service
material arrived to the service warehouse prior to the launch of new
products.
. Increased the service warehouse's inventory health by 8% in a 10 week
period by making operations staff aware of service requirements through
weekly service fulfillment updates and providing lists of all purchased
items required for future orders.
. Reduced the number of items on customer backorder by 50% by ensuring
service warehouse received replenishment stock as requested and high
demand items were shipped early and frequently.
. Coordinate with production and packaging personnel to ensure all
packaging material is procured as required for shipment of units and
accessory kits.
Production Team Leader
06-08 to 01-09
. Prepare and present production data to ensure that company goals are met
satisfactorily and that strategic planning objectives are adhered to.
. Assist the facility with making the appropriate decisions while
implementing Lean Manufacturing and improving the flow of product and
material through the manufacturing process.
. Support process improvement initiatives to reduce cycle time, improve
inventory turns and reduce manufacturing losses.
. Support line leader in the strategic planning of manpower, equipment and
other resources to maximize employee utilization and productivity.
. Coordinate all production line activities to assure the meeting of
production schedules and customer satisfaction, cost goals, and
maintaining the highest standards of quality.
. Ensure coaching, counseling and corrective actions are completed when
productivity and quality issues occur.
. Enforce safety guidelines and 5S in all areas.
. Be involved in all accident investigations and resolutions to unsafe
practices, behaviors, and work conditions within assigned areas.
. Perform administrative duties to support the business, including
timecards, and missing time corrections.
WEYERHAEUSER, CHARLOTTE RETAIL CENTER
Charlotte, NC
Production Supervisor
01-07 to 05-07
. Assist the facility with making the appropriate decisions while
implementing Lean Manufacturing and improving the flow of product and
material through the manufacturing process.
. Support process improvement initiatives to reduce cycle time, improve
inventory turns and reduce manufacturing losses.
. Schedule and re-allocate manpower as to maximize employee utilization and
productivity.
. Coordinate all production line activities to assure the meeting of
production schedules and customer satisfaction, cost goals, and
maintaining the highest standards of quality.
. Ensure coaching, counseling and corrective actions are completed when
productivity and quality issues occur.
. Enforce safety guidelines and 5S in all areas. Be involved in all
accident investigations and resolutions to unsafe practices, behaviors,
and work conditions within assigned areas.
. Perform administrative duties to support the business, including
timecards, and missing time corrections.
Industrial Engineering Intern
07-06 to 12-06
. Implement lean manufacturing initiatives by promoting cellular
manufacturing, cross training, one piece flow, and 5S principles.
. Conduct cost reduction activities to support productivity improvement
initiatives.
. Review current production specifications and activities to propose
assembly improvements.
. Improve process flow and material handling of products and materials
through production by decreasing work in process and batching.
. Conduct line balancing, capacity planning, cycle time reduction, and
workflow improvement to reduce manpower and increase production output.
. Participate in Value Stream Mapping and Kaizen events to quickly
eliminate waste, identify opportunities, improve processes and reduce
labor costs.
. Facilitate training courses to give skilled labor a clear understanding
of production layouts and continuous improvement best practices.
. Assign operator duties and train 100+ operators on packaging and assembly
techniques.
. Design efficient production line layouts in CAD.
ANNE ARUNDEL COMMUNITY COLLEGE
Arnold, MD
Program Assistant / Intake Processor & Job Search Coach (Contractor)
07-05 to 12-05
. Processed applications and determine eligibility of potential program
participants.
. Provided sessions and resources to aid participants with the career
search process.
. Conducted orientation presentations
. Compiled records on placement statistics, counseling appointments, and
workshops.
. Produced student information documents for closeout reports.
. Conducted exit surveys and follow-up studies on related employment
services topics.
. Performed general clerical duties.
WINSTON-SALEM INDUSTRIES FOR THE BLIND
Winston-Salem, NC
Industrial Engineering Intern
08-04 to 12-04
. Made improvements to facility cutting department through evaluation and
development to increase departmental efficiency.
. Conducted time studies to assess existing conditions
. Made changes to the department layout based on the order of operations to
improved material flow
. Derived machine maintenance schedule to reduce machine downtime
. Performed cost analysis to illustrate cost reduction
. Assigned employee duties and pay rates according to job and skill level
. Received Award for Outstanding Design Project
SKILLS:
Computer Literate (MS Office, PowerPoint, Excel, Access, Outlook,
Publisher; IVS.Warehousing, Oracle, Lotus Notes, Arena Simulation Software,
SAS, AutoCAD, Pro/Engineer, Some HTML)
Excellent analytical and interpersonal skill, high math aptitude, excellent
problem solving/decision making skills, excellent verbal and written
communication skills.
Lean Manufacturing, process control, continuous improvement, time and
motion studies, discrete event simulation, statistics, human factors and
ergonomics, file management, compilation of information for reports.
COMMUNITY ACTIVITIES:
Volunteer, Tutor - Hampton Homes, Greensboro, NC; 2003
Peer Advising Leader (PAL) Volunteer, NC A&T State University 2001-2002
Volunteer, Office Assistant - NC A&T State University, Engineering
Department
Adopt-A-Road, Keep streets clean, November 2000
AWARDS:
GE Fund Scholar through Jackie Robinson Foundation
Dean's List, Fall 2001, Fall 2004
General Electric Healthcare Hero Award, December 2007
PROFESSIONAL ASSOCIATIONS:
National Society of Black Engineers, Present
American Society of Civil Engineers, 2000-2002
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