SUMMARY OF QUALIFICATIONS
Accomplished writer, editor, researcher, communications strategist and
teacher
Have applied writing, research and management skills to engineering, legal,
healthcare, academic and publishing projects
Highly organized, detail-oriented multi-tasker
Demonstrated success in project management and coordination
Proficient in multiple software programs, including MS Office Suite and
Adobe CS4 InDesign, and expert at Internet navigation for research
PROFESSIONAL EXPERIENCE
November, 2005-July, 2009: URS CORPORATION, San Jose, CA
. Technical Writer: Under contract with the California Department of
Transportation (Caltrans), worked full-time, onsite at Caltrans' District
4 (D4) offices supporting the Division of Design (Design). Wrote, edited,
and proofread correspondence, engineering reports, manuals, D4 directives
and other policy/procedural documents, web text, fact sheets, PowerPoint
presentations, Excel project tracking spreadsheets, flyers, brochures and
more. Project-managed/coordinated Design website, standing meetings and
task orders. Developed and taught technical writing workshops to over 200
Design engineers and architects. Served as a writing/editorial resource
to D4 Design, working closely with executives on a regular basis and
assisting other divisions and districts as needed.
Summer, 2004-June, 2005: INDEPENDENT CONTRACTOR, San Francisco Bay Area
. Freelance Writer and Project Coordinator: Relying on corporate and other
style guides, including The Chicago Manual of Style and The Associated
Press Stylebook, researched, wrote, edited, copy-edited and proofread
material (newsletter articles, correspondence, spreadsheets, etc.) for
clients including Kaiser Permanente and the UCSF Center on Aging.
Coordinated maintenance of Kaiser's "Clinical Library" website.
July, 2002-April, 2004: OFFICE OF LABOR MANAGEMENT PARTNERSHIP, KAISER
PERMANENTE (KP), Oakland, CA
Communications Specialist: Researched, wrote, edited and proofread material
for KP publications, the Labor Management Partnership (LMP) Internet site,
a national bi-weekly newsletter, and other communications collateral.
Participated in website development and launch; managed the site's
maintenance. Along with KP colleagues and Labor partners, strategized and
promoted Partnership messages and best practices. Coordinated production
and dissemination of interregional LMP communications and marketing tools.
January-May, 2002: INSTITUTE FOR THE MEDICAL HUMANITIES, UNIVERSITY OF
TEXAS SCHOOL OF MEDICINE, Galveston, TX
Visiting Scholar, Postdoctoral Research Appointment: Wrote for The Medical
Humanities Review, the Institute's journal. Participated in weekly
colloquia and symposia. Researched and drafted sections of book project,
Literary Responses to Illness in Contemporary America. Presented research
to other members of institute.
March-December, 2001: KAISER PERMANENTE (SPHERION), Oakland, CA
. Training Coordinator: Coordinated, and supervised production of materials
for, national educational programs. Edited, proofread and disseminated
materials for trainings. Drafted correspondence, announcements and
schedules for LMP classes.
August-October 2000: COVIGO, Belmont, CA
Contract Technical Writer: Co-created, organized and edited an Intranet
site to document the software engineering development process at this pre-
IPO wireless Internet company. Wrote and revised content for company
website. Edited marketing documents.
1991-1999: ENGLISH DEPARTMENT, UNIVERSITY OF CALIFORNIA AT SANTA BARBARA,
Santa Barbara, CA
Writing Instructor and Teaching Assistant: Taught research techniques,
writing, analysis and grammar to students from a wide range of backgrounds.
Developed course design, instructional materials and assignments. Evaluated
and edited student papers for structure, logic, style, insight, grammar and
mechanics.
Editorial Assistant: Researched and participated in selecting poems for
MotherSongs: Poems by, for, and about Mothers (ed., Gilbert, Gubar, and
O'Hehir, NY: W.W. Norton).
Research Assistant: Evaluated, copyedited and proofread scholarly papers.
Helped organize and manage international interdisciplinary conference.
Researched topics using library databases, the Internet, periodicals and
other sources.
1987-1990: MORRISON AND FOERSTER, San Francisco, CA
Paralegal: Summarized depositions and drafted correspondence. Performed
legal research. Analyzed, organized and indexed documents. Copyedited and
proofread legal briefs and checked citations. Filed court documents.
Summer 1986: CHELSEA HOUSE PUBLISHING CO., New Haven, CT
. Research/Editorial Assistant: Researched, analyzed and selected essays
for three anthologies (on Sylvia Plath, H.D., and Shakespeare's Measure
for Measure) in the Critical Cosmos Series edited by Harold Bloom.
EDUCATION
UNIVERSITY OF CALIFORNIA AT SANTA BARBARA, Santa Barbara, CA
. Ph.D. in English, 2000
Dissertation Topic: Literary Responses to Illness in Contemporary
America
YALE UNIVERSITY, New Haven, CT
B.A. in English, 1986