MICHAEL BRANDON PIERCE, PMP, MPM, MBA
**** *. ****** ***** **** #1016 ? 682-***-**** ? *********@*****.***
Project Manager
Skilled professional in project management that is adept at planning, risk
management and quality management. Effective leader with superior team-
building, and communication. Dedicated and industrious with strong
communication and presentation skills to work at all levels of the
organization. Outstanding motivator and builder of teams; also excels in
independent endeavors. Superior problem-solving and analytical skills.
Successful in meeting new technical challenges and finding solutions to
meet needs of customer.
PROFESSIONAL EXPERIENCE
Hyundai Merchant Marine, Irving, TX 2009 - 2009
Project Coordinator
. Designed and develop user-friendly data entry forms using Java and
RPG, improving application efficiency and responsiveness.
. Improved system performance by distributing application functions
between server and end-user computer.
. Develop help files according to organizational software quality
standards.
. Designed screens and created tables, forms, reports, and procedures.
. Managed technical aspects of customer relations and coordinate with
department heads to maximize adoption success at customer site.
Accomplishments:
. Volunteered to upgrade EDI Servers, resulting in 100% success in
migration to new server.
. Expanded IT department lesson learned by producing EDI set up manuals
for 301, 310, and 315 modules for future employees and reference
guides.
TEKSYSTEMS - Southern Union Gas Services, Fort Worth, TX
2008 - 2008
IT Project Coordinator (2008 - 2008)
. Collected processes, procedures, and historical information to direct
stakeholders in creation of project-related documents, presentation,
and reports for upper management.
. Updated the project plan (Microsoft Project) to monitor the costs and
schedule against the cost baseline and schedule baseline.
. Created and revised issue log throughout the SDLC, informing the team
and stakeholders that concerns had been identified, noted, and would
be resolved.
. Established a one-on-one training program that was used to teach 30
local personnel and 10 remote personnel.
. Consulted, designed, and implemented security systems for PGAS,
eSuite, and Allegro.
. Managed application databases and performed database administration
tasks.
. Researched tools and techniques to improve propriety applications
(Allegro, PGAS, eSuite). Consulted with stakeholders to ensure new
tools and techniques would meet specified requirements. Performed
quality control to ensure that the project met a certain level of
quality standard. Documented all abnormalities that arose during
monitoring and controlling.
. Handled the change control process using Remedy, which allowed the
business to focus on critical business activities.
Accomplishments:
. Discovered talent to originate new projects.
. Resolved issues and barriers while leading a cross functional team.
. Enhanced the security features of the applications and kept the
applications in compliance with SOX. As a result, the company passed
its first audit since joining the public sector.
. Increased customer's satisfaction during user acceptance testing.
. Increased staff productivity, and consistency with automation.
United States Navy, Keflavik, Iceland/ Earle, NJ 2001 - 2005
Project Manager/ Project Coordinator
. Successfully developed new CMS improvement process plan. All essential
logs, files, equipment such as STUIII, STE, KYK-13, KOI-18, key tape,
and publications at the communications center were indexed and
archived per plan.
. Trained and managed 20 employees and achieved significant improvements
in their productivity, establishing a Communication Security handling
principle for all future employees to follow on the USNS Arctic.
. Performed organizational level operations on KY-57/58, AN/WSC-43, KG-
84A/C, KW(R/T)-46, and KG-84A/C, including inspections and loading to
ensure that the ship had accessible cryptographic communication.
. Utilized a computer matrix exchange terminal to set up and operate
various ASCOMM systems, including ASW Centers Command and Control
systems (ASWCCS), HF, UHF and satellite voice circuits, teletype
circuits, and Data Link 11.
. Coordinated teletype and voice circuits with patrol aircraft and shore
sites. Operated VP Broadcast, records air-to-ground communications,
and briefs/debriefs aircrews.
. Operated equipment such as FCC-100, DAMA, IDNX/ ADNX, WCS-3, R-2368A,
URA-38, SSR-1, SRA-40/49, OA-9123, SB-863, URA-49, URT-297, SRA-56/57,
URT-17 with associated frequency management terminal to maintain
effective communications throughout USNS Arctic deployment.
Accomplishments:
. During inspection, USNS Arctic passed all audits and remained
flawlessly managed for two years.
. Consulted, designed, and implemented new CMS inventory system.
. Established a principle for all future employees to follow on the USNS
Arctic.
. Ensured communications were accessible 99.9% during deployment.
EDUCATION
Keller Graduate School of Management, Irving, TX 2010
Master of Business Administration with a Project Management Concentration ?
3.45 GPA
Keller Graduate School of Management, Irving, TX 2010
Master of Project Management (MPM) ? 3.65 GPA
DeVry University, Irving, TX 2008
Computer Information Systems, Minor Systems Analyst and Integration ? 3.50
GPA
CERTIFICATIONS AND LICENSES/ AFFILIATIONS
. Project Management Professional (PMP) Certified by PMI
. Project Management Institute - DFW Chapter Member
TECHNICAL SKILLS
. PMBOK, Extreme Programming (XP), Waterfall, Iterative, Rational
Unified Process, Rational Rose, MS Project Server, Visio, Excel,
Visual Studios, Macromedia Dreamweaver, Allegro, Remedy, PGAS,
eSuite, Active Directory, Exchange Server 2003, Oracle, C#, SQL,
ASP.NET, RPG[pic]