Customer Service Sales

OBJECTIVE

To obtain an administrative position that will effectively utilize

acquired professional business experience in word processing

applications, customer service relations, organizational and

communication skills; which will improve the company's expansion and

long-term growth.

Summary of qualifications

. Advanced user in Microsoft Office Suite Applications: Outlook, Word,

Excel, Publisher, PowerPoint

. Assistant manager of high volume, high paced major retail store

. Highly motivated and effective performance in all areas of management

. Accomplished monthly revenue goals between 10k-15k

. Experience in managing a host of administrative activities such as,

organize employee work schedules, interviews, order office supplies,

conference calls, time entry,10 key, filing, faxing, copying and mail

. Exceptional Customer Client Relations

. Excellent Verbal, communication and listening skills

. Exceptional organizational skills and multi tasking

. Demonstrates a professional, innovative, trendy and neat appearance

EXPERIENCE

LJA Engineering, Houston, Texas 2010 -

Present

Receptionist/Administrative Assistant

. Answer and disburse phone calls using a multiple line phone system

. Assist with projects simultaneously, using data entry and

organizational skills, which increases productivity and efficiency.

. Assist with a variety of office duties including greeting clients,

distributing and responding to written correspondence, distributing

packages, filing, faxing and coping.

New York and Company, Houston, Texas 2006 -

Present

Assistant Manager/Sales Associate

. Administrative activities included, time entry, conference calls,

maintain office supplies, filing, faxing, emailing, mail disbursement

and assisted customer phone request

. Managed high paced sales floor with high level of customer service and

sales associates

. Assured daily and monthly sales goal and plans were accomplished

. Responsible for opening till funds and closing all till funds daily

. Organized and planned floor setup for new store merchandise

. Performed returns, exchanges, and all responsibilities expected by

management

. Reviewed resumes and interview potential candidates for employment

. Plan weekly schedules for all associates

The Bard Project, Houston, Texas 2005 - 2006

Office Assistance

. Assist office staff of two in a variety of office duties including,

taking accurate telephone messages, filing, faxing, and copying.

. Data Entry

. Assisted with organizing organization events

Bed Bath & Beyond, Houston, Texas 2005 - 2005

Sales Associate

. Provide a high level of customer service

. Perform checkout procedures to customers, by scanning customer's

items, using an electronically scanning cash register

. Receive payments for the customer's final bill and dispersed the

correct amount of change due

. Responsible for counting till

. Organize merchandise display

CVA Consulting Incorporated, Houston, Texas 2003 -

2005

Office Assistant

. Assisted office staff of five in a variety of office duties which

included accurate telephone messages, sort mail, maintains daily

schedules, issue payroll checks, office supply orders, filing, faxing,

and copying

EDUCATION

Houston Community College, Houston, Texas 2005 -

present

Student

Homeschool Christian Youth Association (HCYA) Spring, Texas

2001 - 2005

High School DiplomaGIS Conference Room 6th Floor ( No Food)

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