Customer Service Sales

Alyia Muhammad

**** ********** ******, ***. *** ~ Philadelphia, PA 19125

267-***-**** ~ ***.****@*****.***

Objective: To obtain a Customer Service position that will utilize my

extensive skills and experience to grow and advance within a company.

Experience:

Wal-Mart Inc

Sales Associate ~ 11/2007 to 01/2008

. Received payment by cash, check, credit cards, and automatic debits.

. Issued receipts, refunds, credits, and change due to customers.

. Obtained and received merchandise, totaled prices and taxes, accepted

payments and made changes for customers. Calculated discount sales to

determine special price.

. Stocked shelves, counters, and tables with merchandise.

Global Spectrum

Housekeeper ~ 03/2007 to 06/2007

. Cleaned rooms, hallways, lobbies, lounges, restrooms, corridors,

elevators, stairways, locker rooms and other work areas so that health

standards were met.

. Emptied wastebaskets, emptied and cleaned ashtrays, and transported

other trash and waste to disposal areas.

. Replenished supplies such as drinking glasses, linens, writing

supplies, and bathroom items.

. Kept storage areas well-stocked, clean and tidy.

Trinity Staffing

Temporary Distribution Clerk ~ 03/2007 to 06/2007

. Received messages and materials to be delivered, and information on

recipients, such as names, addresses, telephone numbers, and delivery

instructions, communicated via telephone and in person

. Recorded information, such as items received and delivered and

recipients' responses to messages.

. Determined manner in which mail was to be sent, and prepared it for

delivery to mailing facilities.

ShopRite Supermarket

Cashier ~ 08/2006 to 03/2007

. Received payment by cash, check, credit cards, and automatic debits.

. Issued receipts, refunds, credits, and change due to customers.

. Counted money in the cash drawers at the beginning of shifts to ensure

that the amounts were correct and that there was adequate change.

Education:

PathwaysPA Earn Center ~ Philadelphia,

PA

Work Certified Program

. Business Technology

. Business Writing

. Customer Service

. Business Math

Girard College ~ Philadelphia, PA

Diploma Awarded 2004

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