Customer Service Representative
Resume:
Lyla Brooks
**********@*****.***
Salina, Ks 67401
EDUCATION Kansas State University Manhattan, Kansas Women's Studies and Natural Resources and Environmental
graduation May 2009
Salina Area Technical School, Salina Kansas, Electronic Technology 1997-1999
Cloud County Community College Concordia Kansas 1997-1999
RELEVANT City of Salina
01/10-present
EXPERIENCE
Naturalist and Lakewood Discovery Center
Perform duties at Center and assist with planning and implementing programs outside of center
Crisis Center, Manhattan Kansas
05/08-01/09
Police Response Advocate
On call for twelve hour shifts to respond to domestic violence calls with the police department. Provide
victims with initial information about their options.
Alorica, Manhattan Kansas
12/08-05/08
Customer Service Representative
Answered call and provided customer service for cell phone users.
Asurion, Salina Kansas
08/04-05-07
Customer Service Representative
Answered call and provided customer service for cell phone users’ insurance policies.
Focus On The Future
02/02-05/04
Supervisor
Supervised staff and residents at Juvenile facility
Hampton Inn Salina
10/09-03/10
Front Desk\Breakfast
LEADERSHIP Ambassador for Women's Studies Program Kansas State University
Library Board Delphos Kansas
Member Triota, Women's Studies Honor Student Society
ACTIVITIES Volunteer for Crisis Hot line Salina Kansas
Member Students for environmental Action K-State
Member Ordinary Women K-State
Member of Manhattan Simple Living Group
Member Farm Club K-State
REFERENCES
Torry Dickinson Kansas State University Professor - Women’s Studies
E-mail: *******@***.*** Office phone: 785-***-****
Valerie A Carroll Kansas State University Instructor- Women’s Studies
E-mail: ********@***.*** Office phone: 785-***-****
Shireen M Roshanravan Kansas State University Assistant Professor – Women’s Studies
E-mail: ********@***.*** Office phone: 785-***-****
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